Academy Junior IT Support / Help Desk
Sede
Italia, Lombardia, MILANO
Settore:
Informatica
Ruolo:
IT/Technology
Data ultimo aggiornamento: 24/02/2026 2026-05-24
attività
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Candidati
Academy Junior IT Support & Help Desk
Vuoi entrare nel mondo IT e trasformare la tua passione per la tecnologia in una professione? L'Academy Junior IT Support & & Help Desk di Orienta Digital è un percorso intensivo gratuito, finanziato dal Forma.Temp, pensato per chi vuole lavorare nel supporto tecnico e nelle attività sistemistiche di base.
Cosa imparerai
Al termine del percorso sarai in grado di:
- Gestire ticket di assistenza di primo livello
- Effettuare troubleshooting hardware e software
- Operare su Windows Client e Windows Server
- Gestire utenti, permessi e GPO in Active Directory
- Diagnosticare problemi di rete e utilizzare strumenti di analisi
- Lavorare su ambienti Linux base
- Comprendere architetture cloud e modelli IaaS/PaaS/SaaS
- Applicare principi ITIL e IT Service Management
- Operare secondo best practice di sicurezza e GDPR
Comunicare efficacemente con utenti e team tecnici
Requisiti di accesso
- Diploma in Informatica o indirizzi affini
- Passione per la tecnologia e propensione a sperimentare e comprendere il funzionamento dei sistemi
- Attitudine al problem solving, curiosità e voglia di imparare
- Capacità di lavorare in team e ottime doti comunicative
Buona conoscenza della lingua inglese a livello tecnico (terminologia IT, documentazione, interfacce)
Come si svolge
- Start: fine marzo 2026
- 200 ore totali
- Full remote, con alcune giornate in presenza a Milano
- Formula full time: da lunedì a venerdì, 8 ore al giorno
- 60% laboratorio pratico, 30% teoria applicata, 10% simulazioni operative
- Docenti con esperienza aziendale e laboratori virtualizzati
Profilo in uscita
Figura Junior IT Support / Help Desk, capace di:
- Supportare utenti su problematiche hardware, software e rete
- Operare su infrastrutture Windows
- Gestire ticket secondo SLA
- Collaborare con team sistemistici e network
- Applicare principi base di cybersecurity
Se vuoi costruire il tuo futuro nell'IT, questo è il momento giusto per iniziare: investire su di te oggi significa aprire la porta a molte più opportunità professionali domani!
Vedi dettagli
Tipo di contratto: Formazione
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Annunci di lavoro correlati
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Junior Support IT / Help Desk
Lombardia, MILANO - Orienta
Orienta Digital, divisione ICT di Orienta Spa, ricerca:
JUNIOR SUPPORT & HELP DESK
motivati ad avviare un percorso strutturato, con l'obiettivo di sviluppare competenze tecniche e operative richieste dalle aziende del settore
Cosa farai e cosa svilupperai
Durante il percorso preparatorio acquisirai le competenze necessarie per operare in un contesto IT aziendale, tra cui:
- Gestione di ticket di assistenza di primo livello
- Troubleshooting hardware e software
- Configurazione e gestione di Windows Client e Windows Server
- Gestione utenti, permessi e GPO in Active Directory
- Diagnosi di problematiche di rete e utilizzo dei principali strumenti di analisi
- Utilizzo di comandi e funzionalità base in ambiente Linux
- Comprensione delle architetture cloud (IaaS/PaaS/SaaS)
- Applicazione dei principi ITIL e delle best practice di sicurezza e GDPR
-
Comunicazione efficace con utenti e team tecnici
Requisiti
Cerchiamo persone con:
- Diploma in Informatica o indirizzi affini
- Passione per la tecnologia e curiosità verso il funzionamento di sistemi, reti e dispositivi
- Attitudine al problem solving e voglia di imparare
- Capacità di lavorare in team e buone doti comunicative
-
Buona conoscenza dell'inglese tecnico (terminologia IT, documentazione, interfacce)
Modalità e organizzazione
- Start: fine marzo 2026
- 200 ore totali
- Full remote, con alcune giornate in presenza a Milano
- Formula full time: lunedì–venerdì, 8 ore al giorno
-
Attività pratiche, laboratori, simulazioni e casi reali
Al termine del percorso, sarai pronto a ricoprire il ruolo di Junior IT Support / Help Desk, con competenze per:
- Supportare utenti su problematiche hardware, software e rete
- Operare su infrastrutture Windows
- Gestire ticket secondo SLA
- Collaborare con team sistemistici e network
- Applicare principi base di cybersecurity
Sede: Milano
...
24/02/2026
Hyperscaler Engineer
Italia, Lombardia, Vimercate - Reevo Spa
We are a Cloud & Cybersecurity Provider and our focus is to provide medium and large companies with Cloud services at the highest level of reliability and performance, integrated with Cybersecurity solutions that protect their data and applications.
We are looking for extremely curious, proactive colleagues with a strong passion for technology and cybersecurity.
The future colleague will join the Cloud Native Team as a HYPERSCALER ENGINEER, supporting the Hyperscaler Operations team in managing and optimizing our cloud infrastructure across major hyperscale platforms (AWS, Azure, Google Cloud). This role provides hands-on experience in enterprise-level cloud operations while contributing to the maintenance, monitoring, and continuous improvement of our hyperscale environments. It also offers an opportunity to develop expertise in cloud technologies, automation, and scalable infrastructure management under the guidance of senior team members.
The key responsibilities of this role include:
• Performing daily monitoring and health checks of hyperscale infrastructure to ensure system availability and enable early detection of potential issues;
• Responding to incidents and performing basic troubleshooting to minimize downtime and restore service functionality;
• Monitoring costs and analyzing resource usage to identify opportunities for cost reduction and efficiency improvements;
• Developing and maintaining automation scripts to reduce manual tasks and improve operational efficiency;
• Updating documentation and maintaining the knowledge base to ensure accurate procedures and facilitate knowledge sharing;
• Collecting and reporting performance metrics to provide insights for capacity planning and optimization decisions.
If you love new technologies and enjoy dealing with complex problems, we are the right place for you!
The ideal candidate meets the following requirements:
Hard Skills:
Bachelor's degree in Computer Science, Information Technology, Engineering, or related technical field preferred. Equivalent combination of education and relevant experience will be considered;
-
1-2 years of experience in IT operations, cloud infrastructure, or related technical roles;
-
Experience with cloud platforms (AWS, Azure, Google Cloud) through previous work, internships, or academic projects preferred;
-
Basic knowledge of cloud platforms (AWS, Azure, Google Cloud Platform);
-
Understanding of Linux/Unix operating systems and command line interface;
-
Familiarity with monitoring tools (CloudWatch, Azure Monitor, Stackdriver);
-
Basic scripting skills (Python, Bash, PowerShell);
-
Knowledge of containerization technologies (Docker, Kubernetes basics);
-
Understanding of networking concepts (TCP/IP, DNS, load balancing);
-
Familiarity with Infrastructure-as-Code tools (Terraform, CloudFormation);
-
Basic understanding of CI/CD pipelines;
-
Knowledge of version control systems (Git);
-
Understanding of ITIL processes and incident management;
-
Possession of one or more of the following certifications is considered a preferred qualification: AWS Certified Solutions Architect Associate; Microsoft Azure Administrator Associate (AZ-104); Google Cloud Associate Cloud Engineer; AWS Certified SysOps Administrator Associate; Microsoft Azure Fundamentals (AZ-900).
Language Skills:
-
Good command of Italian and English, both written and spoken;
-
Good command of French and/or Spanish is a plus.
Soft Skills:
- Strong analytical and problem-solving abilities;
- Excellent communication skills, both written and verbal;
- Ability to work effectively in a team environment;
- Detail-oriented with strong organizational skills;
- Adaptability and willingness to learn new technologies;
- Time management and ability to prioritize tasks;
- Proactive attitude and initiative in identifying improvements;
- Ability to work under pressure and meet deadlines;
- Customer service orientation for internal stakeholder support.
Company locations:
Italy: Vimercate (MB), Roma, Catania, Cascina (PI) / Remote Working
France: Paris
Spain: Madrid
#LI-NB1
...
18/02/2026
Platform Engineer
Italia, Lombardia, Vimercate - Reevo Spa
We are a Cloud & Cybersecurity Provider and our focus is to provide medium and large companies with Cloud services at the highest level of reliability and performance, integrated with Cybersecurity solutions that protect their data and applications.
We are looking for extremely curious, proactive colleagues with a strong passion for technology and cybersecurity.
The future colleague will join the Cloud Native Team in the role of PLATFORM ENGINEER, operating independently with an assigned set of clients and demonstrating strong self-management skills while maintaining access to senior guidance when needed; managing Kubernetes platforms and related ecosystem technologies of increasing complexity; handling client relationships autonomously while seeking support from Senior Engineers or the Team Leader for technical challenges or complex client situations, and taking ownership of Infrastructure as Code implementations and DevOps enablement activities.
The key responsibilities of the role are:
• Managing customer tickets and resolving technical issues to ensure timely responses to infrastructure problems and maintain customer satisfaction;
• Delivering and setting up infrastructure to successfully deploy and configure Kubernetes environments and related technologies for customers;
• Providing technical consulting and advisory services to enable customers in adopting DevOps practices and optimizing Kubernetes platform utilization;
• Contributing to the development and maintenance of SIGHUP distribution products to support product evolution and ensure platform reliability;
• Proactively monitoring and optimizing infrastructure to maintain stable environments and ensure optimal platform performance;
• Delivering customer training and knowledge transfer sessions to empower customer teams with platform skills and best practices;
• Implementing and maintaining Infrastructure as Code to ensure consistent, repeatable, and scalable infrastructure deployments.
If you love new technologies and enjoy dealing with complex problems, we are the right place for you!
The ideal candidate meets the following requirements:
Hard Skills:
-
Bachelor's degree in Computer Science, Information Technology, Engineering, or related technical field preferred. Equivalent combination of education and relevant experience will be considered;
-
+2 years of experience depending on the seniority in IT operations, cloud infrastructure, or related technical roles;
-
Basic knowledge of cloud platforms (AWS, Azure, Google Cloud Platform);
-
Understanding of Linux/Unix operating systems and command line interface;
-
Familiarity with monitoring tools (Prometheus, Grafana);
-
Basic scripting skills (Bash, Python or similar languages);
-
Knowledge of containerization technologies (Docker);
-
Good knowledge of Kubernetes;
-
Understanding of networking concepts (TCP/IP, DNS, load balancing);
-
Familiarity with Infrastructure-as-Code tools (Terraform, Ansible, Kustomize, Helm);
-
Basic understanding of CI/CD pipelines and platforms;
-
Knowledge of version control systems (Git, GitHub, GitLab);
-
CKAD, CKA, or CKS certifications are considered a plus.
Language Skills:
-
Good command of Italian and English, both written and spoken;
-
Good command of French and/or Spanish is a plus.
Soft Skills:
-
Strong analytical and problem-solving abilities;
-
Excellent communication skills, both written and verbal;
-
Ability to work effectively in a team environment;
-
Detail-oriented with strong organizational skills;
-
Adaptability and willingness to learn new technologies;
-
Time management and ability to prioritize tasks,
-
Proactive attitude and initiative in identifying improvements;
-
Ability to work under pressure and meet deadlines;
-
Customer service orientation for internal stakeholder support.
Company locations:
Italy: Vimercate (MB), Roma, Catania, Cascina (PI) / Remote Working
France: Paris
Spain: Madrid
#LI-NB1
...
18/02/2026
Presales Specialist
Italia, Lombardia, Vimercate - Reevo Spa
We are a Cloud & Cybersecurity Provider and our focus is to provide medium and large companies with Cloud services at the highest level of reliability and performance, integrated with Cybersecurity solutions that protect their data and applications.
We are looking for extremely curious, proactive colleagues with a strong passion for technology and cybersecurity.
The future colleague will join the Cybersecurity Team in the role of PRESALES SPECIALIST, supporting the sales process by providing technical expertise, tailored solutions, and demonstrations to prospective clients, ensuring that proposed offerings align with customer needs and company capabilities.
The role bridges commercial teams and technical operations to enhance solution quality and win rates.
If you love new technologies and enjoy dealing with complex problems, we are the right place for you!
Responsibilities of the selected candidate include:
-
Solution Presentations & Demonstrations
Prepare and deliver tailored product/service presentations and live demos that address customer needs and highlight differentiators.
-
Trial & Proof-of-Concept (POC) Management
Plan, configure, and execute trial environments or POCs to validate solution fit and technical feasibility.
-
Opportunity Qualification Support
Collaborate with Sales to assess technical viability, identify requirements, and prioritize opportunities based on potential value.
-
Technical Documentation & CRM Updates
Produce complete and standardized technical annexes, upload structured documentation into CRM, ensuring traceability.
-
Collaboration with Operations
Engage Operations for complex sizing, feasibility checks, and solution validation to ensure deliverability.
-
Bids documentation
Support Bids Manager in fulfilling technical requests when participating in public/private bids.
-
Marketing & Event Support
Provide technical content for webinars, events, and marketing campaigns, including public speaking when required in cooperation with ReeVo Academy.
-
Partner Onboarding & Enablement
Support partner onboarding in the marketplace, delivering product training and technical guidance.
-
Sales Team Training
Deliver internal training sessions for Sales teams on new solutions, features, and competitive positioning, in cooperation with ReeVo Academy.
The ideal candidate meets the following requirements:
Hard Skills:
-
Bachelor's degree in Computer Science, Engineering, Telecommunications, or related field;
-
3+ years in a presales, solution consulting, or technical sales support role;
-
Proven experience in Cybersecurity;
-
Proven experience delivering technical presentations, demos;
-
Solution design and sizing methodologies.
Language skills:
-
Good command of Italian and English, both written and spoken;
-
Good command of French and/or Spanish is a plus.
Soft Skills:
-
Excellent communication and presentation abilities;
-
Strong problem-solving and analytical skills;
-
Collaboration and cross-functional teamwork;
-
Time management and prioritization under tight deadlines;
-
Adaptability to evolving customer needs and market trends;
-
Negotiation skills.
Workplace: Vimercate (MB)
#LI-NB1
...
18/02/2026
Junior Help Desk I - II livello
Italia, Lombardia, MILANO - Orienta
Orienta Digital, divisione di Orienta specializzata nel Talent Acquisition & Recruiting di profili in ambito ICT, ricerca per azienda che si occupa di servizi di consulenza e formazione sulla sicurezza sul lavoro un:
HELP DESK I – II LIVELLO
La risorsa si occuperà della gestione e risoluzione di ticket di I e II livello e avrà il compito di configurare e risolvere i problemi dei dispositivi HW/SW.
Il/la candidato/a ideale è in possesso di un diploma in informatica. Ha maturato un'esperienza pregressa nel ruolo e possiede buone conoscenze dei sistemi Windows, Office 365, architettura cloud, ed è gradita la familiarità di protocolli di rete in ambito aziendale.
Completano il profilo proattività, problem solving e capacità di team working.
Si offre un contratto di apprendistato in somministrazione, l'inquadramento economico sarà commisurato in base all'esperienza maturata.
Luogo di lavoro: Milano con possibilità di smart working
...
18/02/2026
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