Group Billing and Credit Manager - Milano Ovest  

Billing, Revenue & Compliance

• Ensure timely, accurate, and compliant billing for all Group entities.
• Validate billing inputs from Operations, Delivery, and Sales prior to invoice issuance.
• Manage credit notes, billing adjustments, and customer disputes.
• Monitor billing KPIs (accuracy, timeliness, backlog, etc) and ensure alignment with Italian fiscal rules, VAT, e‑invoicing (SDI), and Group billing policies.
• Ensure proper revenue recognition (cut‑off, accruals, deferrals, WIP, multi‑element contracts) and support month‑end closing with Accounting and Controlling.

Systems Integration & Data Governance

• Reconcile data flows across CRM, ERP, and accounting systems to guarantee completeness and consistency.
• Integrate new entities into Group billing, credit, master data, and O2C processes.
• Harmonize billing cycles, VAT rules, and credit policies across the Group.

Credit Management & Risk Assessment

• Define and enforce credit policies, credit limits, and customer risk assessment methodologies.
• Lead credit recovery activities, including reminders, collection calls, payment plans, escalations, and coordination with legal advisors.
• Monitor and improve DSO, aging, cash collection, and BD performance; manage doubtful‑debt provisioning.
• Identify and mitigate fraud risks across O2C processes.

Process Automation & Continuous Improvement

• Drive digitalization and automation of billing, revenue, and credit processes.
• Standardize O2C processes and internal controls across acquired companies.
• Collaborate with IT and SAP teams to enhance system functionality, workflow automation, and data reliability.
• Promote a culture of efficiency, innovation, and continuous improvement.

The ideal candidate is highly analytical, process‑driven, and comfortable working in complex organizations undergoing transformation. A strong background in SAP, system integration, automation, and process innovation is essential.

This role ensures the accuracy, compliance, and efficiency of the billing and O2C cycle, while also driving standardization and digitalization across multiple countries and newly acquired companies.

• 7+ years of experience in billing, O2C, credit management, or revenue operations, preferably in multinational groups.
• Strong working proficiency with SAP (SD, FI/CO) and CRM/ERP integrations.
• Experience with VAT, e‑invoicing (SDI), and Italian fiscal regulations is an advantage.
• Proven ability to manage complex processes, deadlines, and interdepartmental coordination.
• Experience with process automation, standardization, and system transformation projects.
• Strong analytical mindset, problem‑solving attitude, and ability to challenge the status quo.
• Ability to work in a fast‑changing, scaling environment with cross‑country teams.
• Good working proficiency in English

Our Client is a European Leader in its specific sector within the services industry.

Very interesting career opportunity.