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Lavoro Mio S.p.A. – Filiale di Tradate ricerca per attività cliente operante nel settore pasticceria, bar e panificazione, con sede in zona Faloppio, un/una:   ADDETTO/A VENDITA PART TIME – BANCO PASTICCERIA, BAR E PANIFICIO   La risorsa sarà inserita all'interno del punto vendita e si occuperà dell'assistenza alla clientela, della gestione delle operazioni di vendita e del supporto alle attività quotidiane del negozio.   Attività principali - Accoglienza e servizio alla clientela - Vendita assistita di prodotti di pasticceria, panetteria e caffetteria - Gestione delle operazioni di cassa e dei pagamenti - Allestimento e riordino del banco espositivo - Controllo della corretta esposizione e conservazione dei prodotti Requisiti richiesti - Preferibile esperienza pregressa in attività di vendita al banco, bar, panetteria o pasticceria - Buona dimestichezza nell'utilizzo della cassa e nella gestione dei pagamenti - Ottime doti relazionali e orientamento al cliente - Precisione, affidabilità e attenzione ai dettagli - Disponibilità a lavorare il sabato Si propone: - Contratto iniziale in somministrazione con finalità assuntiva - Inquadramento e retribuzione commisurati all'esperienza maturata - Inserimento in un ambiente dinamico e orientato alla qualità del servizio - Orario di lavoro: part - time Zona di lavoro: Faloppio (CO) #LMTRADATE

Lavoro Mio Spa - Filiale di Conegliano (TV) - Per un nostro Cliente di Arcade (TV) siamo alla ricerca di un/una HR Generalist Senior.   L'azienda, con cui abbiamo una storica collaborazione, è una realtà leader del proprio mercato (prodotti elettronici di alta gamma) e in grandissima crescita già da diversi anni.   La risorsa, una volta inserita, si dovrà occupare di: ·         gestire in autonomia le selezioni assegnate, dalla raccolta del fabbisogno alla chiusura della ricerca; ·         pubblicare annunci e utilizzare i principali canali di recruiting e ricerca attiva; ·         effettuare screening curricula, ricerca diretta e conduzione di colloqui HR; ·         supportare i processi di onboarding e inserimento dei nuovi collaboratori; ·         raccogliere feedback da collaboratori e responsabili; ·         supportare le attività di people care e le iniziative di engagement; ·         collaborare alla gestione della comunicazione interna; ·         aggiornare database, strumenti e documentazione HR; ·         supportare attività di employer branding, formazione ed eventi aziendali; ·         contribuire al miglioramento continuo dei processi e degli strumenti HR.   Sono richiesti: ·         laurea in discipline umanistiche, economiche, psicologia del lavoro o percorsi affini; ·         almeno 5 anni di esperienza in ruoli HR Generalist, Talent Acquisition o People & Organization; ·         residenza in zone limitrofe; ·         recruiting e selezione del personale; ·         conoscenza delle tecniche di intervista e valutazione dei candidati; ·         conoscenza degli Elementi base di organizzazione aziendale e processi HR; ·         utilizzo di LinkedIn Recruiter, LinkedIn, Indeed e strumenti digitali HR; ·         conoscenza KPI HR e dei principali indicatori di monitoraggio delle attività HR; ·         buona dimestichezza con Excel e strumenti informatici.   L'orario di lavoro sarà distribuito indicativamente dalle 9:00 alle 13:00 e dalle 14:00 alle 18:00 (è richiesta flessibilità oraria), dal lunedì al venerdì. La ricerca è a scopo assunzione a tempo indeterminato.   L'annuncio è rivolto ad ambo i sessi (D.lgs n. 198/2006) e nel rispetto di quanto disposto dall'art. 10 del D.Lgs n. 276/2003.   #LMCONEGLIANO

The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Night Concierge. The Night Concierge will report to the Head Concierge and she/he will be part of a Front Office department. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 9000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service ? Associates Restaurant - Uniform - Laundry service The impact you'll make  First impressions are everything. And you'll set the tone for every guest's stay. With a genuinely warm welcome, you'll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you'll make sure they leave us happy too.  What you'll do  Guest Service & Concierge - Welcome, acknowledge, and assist all guests in a professional, friendly, and timely manner, using guest names whenever possible. - Anticipate guest needs and actively engage guests regarding their stay, property services, and local attractions. - Respond to guest requests for special arrangements or services (e.g., transportation, restaurant reservations, local recommendations, email correspondence). - Address guest concerns using approved service recovery processes to ensure satisfaction and build trust. - Assist guests with disabilities in accordance with company guidelines. - Provide a warm farewell and thank guests with genuine appreciation. - Monitor public areas for guest comfort, safety, and well-being. Front Desk Operations (Check-in / Check-out) - Process all guest check-ins by confirming reservations, verifying identification, securing valid payment, assigning rooms, and issuing electronic room keys. - Sell accommodations to walk-in guests based on availability and rate guidelines. - Assign rooms according to guest preferences and documented profiles whenever possible. - Ensure room rates match market codes and document any approved exceptions. - Advise guests of messages, voicemails, mail, or faxes and deliver to rooms when required. - File and maintain guest documentation in accordance with privacy and recordkeeping standards. Communication & Call Handling - Operate the telephone switchboard, answering calls within brand standards. - Process wake-up calls, call screening, do-not-disturb requests, call forwarding, and conference calls. - Record, relay, and follow up on guest messages and requests. - Contact appropriate departments (Housekeeping, Engineering, Security, Bell Services) to resolve guest needs efficiently. - Review and update shift logs and daily memo books, documenting all relevant overnight activity. Night Audit & Financial Responsibilities - Complete end-of-day procedures, including posting charges, running night audit backups, and rolling the business date. - Balance all front office accounts and reports with accuracy (when applicable). - Complete required audit documentation. - Ensure outlet charges are properly posted to guest folios (when applicable).  - Print contingency and emergency reports listing all in-house guests. - Count and secure cash bank at the end of the shift. - Process and balance all forms of payment, including cash, credit/debit cards, room charges, and checks. - Process adjustment vouchers, paid-outs, corrections, and miscellaneous charges. - Balance and drop receipts according to accounting standards. Safety, Security & Compliance - Monitor hotel activity during overnight hours and report any suspicious behavior or safety concerns. - Report accidents, injuries, and unsafe conditions to management immediately. - Follow all emergency, safety, and security procedures. - Maintain confidentiality of guest and company information and protect company assets. - Comply with all company policies, brand standards, and quality assurance requirements. Teamwork & Professional Conduct - Maintain a professional appearance and demeanor at all times. - Communicate clearly and professionally with guests, coworkers, and management. - Develop and maintain positive working relationships and support team goals. - Assist coworkers when needed to ensure seamless overnight operations. - Discuss work-related matters discreetly and avoid public-area conversations. - Prepare and review written documents accurately and completely. Physical & Job Requirements - Ability to stand, walk, or sit for extended periods during the shift. - Ability to lift, carry, push, or pull items weighing up to 10 pounds without assistance. - Ability to work independently and make sound decisions during overnight hours. - Flexibility to perform additional reasonable duties as requested by management. What we're looking for - Great storytelling skills in Italian, English and French (writing and speaking) - Luxury Hotels Concierge experience  - International experience at Luxury Properties - Expert of Venice   - Ideally, technical knowledge of Micros and Opera - A warm, people-oriented demeanor and a team-first attitude - Positive outlook and outgoing personality - Flexibility, problem-solving skills and multi-tasking ability    Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.  You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued.   At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.  The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Almar Giardino di Costanza Resort & Spa, struttura Luxury sita a Mazara del Vallo e facente parte del gruppo HNH Hospitality, ricerca per la stagione estiva 2026 un/a Commis di Cucina, in grado di inserirsi all'interno della brigata di cucina.  Di cosa ti occuperai: - Preparare e dosare gli ingredienti nel rispetto delle ricette e delle indicazioni fornite dal Capo partita. - Realizzare le preparazioni di base necessarie alla produzione dei piatti del menu. - Curare decorazione e presentazione dei piatti, garantendo un'estetica in linea con gli standard del Resort. - Assicurare una corretta conservazione e manipolazione delle materie prime, nel pieno rispetto delle procedure igienico-sanitarie. - Mantenere ordine, pulizia e sanificazione delle postazioni, degli utensili e delle celle frigorifere. Chi vogliamo incontrare: Persone appassionate del modo della cucina con voglia di mettersi in gioco e impegnarsi in un ambiente che punta alla qualità del servizio offerto, con esperienza in strutture alberghiere 4/5*. Persone dinamiche con attitudine a lavorare in un team molto diversificato, con doti di manualità e gusto estetico. Cosa Offriamo & Benefits: - Contratto a tempo determinato stagionale - Retribuzione 1500-1600 , Livello D1 del CCNL Industria Turistica AICA  - Premio variabile legato all'eventuale raggiungimento degli obiettivi del Resort - Staff rate e family&friends per soggiornare nei nostri hotel a tariffe agevolate - Per il tuo compleanno: permesso di un giorno retribuito dall'azienda e una cena offerta in una delle nostre strutture a tua scelta - Maggiorazioni aggiuntive per le ore lavorate di sabato e domenica e indennità per le settimane lavorate su 6 giorni - Mensa aziendale - Possibilità di alloggio 

chef pasticcere

Almar Giardino di Costanza Resort & Spa, struttura Luxury sita a Mazara del Vallo e facente parte del gruppo HNH Hospitality, ricerca per la stagione estiva 2026 un/a Cuoco/a Capo Partita, in grado di inserirsi all'interno della brigata di cucina.  Di cosa ti occuperai: - Preparazione, cottura e presentazione dei piatti, garantendo il pieno rispetto degli elevati standard qualitativi della struttura. - Gestione autonoma della propria partita, assicurando ordine, pulizia e corretto funzionamento delle attrezzature. - Sovrintendere l'intero processo della partita, organizzandosi con il commis, assegnando compiti e monitorando le performance. - Coordinamento continuo con lo Chef e la brigata per garantire il perfetto sincronismo delle preparazioni e delle tempistiche di servizio. - Supporto nella formazione dei nuovi membri della brigata e degli stagisti. - Contributo al mantenimento dell'efficienza generale della cucina, anche in situazioni di alto flusso. Chi stiamo cercando: Professionisti flessibili, poliedrici e pronti a gestire con competenza diverse partite, dagli antipasti ai secondi. Persone creative e appassionate, capaci di incarnare i valori di ospitalità, precisione e cura del dettaglio che contraddistinguono la nostra struttura. Il/la candidato/a ideale ha maturato esperienza in contesti alberghieri o resort 4/5*, possiede ottima manualità, gusto estetico, capacità organizzative e una comunicazione efficace. Completano il profilo: eccellenti capacità relazionali, attitudine al lavoro di squadra, resistenza allo stress e grande attenzione ai dettagli. Cosa Offriamo: - Contratto a tempo determinato stagionale - Retribuzione 1700-2200, livello C2 del CCNL Industria Turistica AICA  - Premio variabile legato all'eventuale raggiungimento degli obiettivi del Resort - Staff rate e family&friends per soggiornare nei nostri hotel a tariffe agevolate - Per il tuo compleanno: permesso di un giorno retribuito dall'azienda e una cena offerta in una delle nostre strutture a tua scelta - Maggiorazioni aggiuntive per le ore lavorate di sabato e domenica e indennità per le settimane lavorate su 6 giorni - Mensa aziendale - Possibilità di alloggio 

Il Best Western Gorizia Palace, elegante hotel del gruppo HNH Hospitality situato a pochi passi dal centro storico di Gorizia, ricerca un* Front Office Agent disponibile a lavorare su turni anche notturni. Di cosa ti occuperai: - Gestione delle richieste telefoniche  - Scarico prenotazioni e procedure di controllo sugli arrivi - Assistenza clienti per eventuali esigenze come cambio camera o altre necessità - Controllo e chiusura contabile giornaliera - Preparazione della reportistica per coordinare i reparti nell'accoglienza degli ospiti  - Monitoraggio della struttura Gestirai il lavoro in linea con le procedure aziendali garantendo il rispetto dell'immagine della struttura in termini di efficienza e standard di qualità. Requisiti richiesti: Cerchiamo un profilo che abbia una buona conoscenza della lingua inglese e dell'uso del PC (per gestione delle prenotazioni, e-mail, ecc). Viene richiesta una buona presenza e predisposizione al contatto con il pubblico. E' preferibile aver maturato pregressa esperienza in ambito turistico. Cosa offriamo & Benefits: - Contratto a tempo determinato a scopo stabilizzazione - RAL 22.000 - 25.000 categoria C del CCNL Industria Turistica AICA - Premio variabile legato all'eventuale raggiungimento degli obiettivi dell'hotel - Staff rate e family&friends per soggiornare nei nostri hotel a tariffe agevolate - Per il tuo compleanno: permesso di un giorno retribuito dall'azienda e una cena offerta in una delle nostre strutture a tua scelta - Maggiorazioni aggiuntive per le ore lavorate di sabato e domenica e indennità per le settimane lavorate su 6 giorni La struttura non offre alloggio, pertanto si cercano persone domiciliate nelle zone limitrofe

POSITION SUMMARY   Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system. Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings. Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties. Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations. Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team. Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks. Assist with training of new associates as necessary on revenue management tools. Assist in the implementation of hotel sales strategies in the reservation and inventory systems.   Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 15 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.   PREFERRED QUALIFICATIONS Education: High School diploma or G.E.D. equivalent. Related Work Experience: At least 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None       At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.   From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

L'Hotel Leon d'Oro Verona, a pochi minuti dal centro storico e parte del gruppo HNH Hospitality è alla ricerca di un* Barista da inserire con contratto part time 30h. Di cosa ti occuperai: Operando a contatto con l'ospite dovrai garantire un prodotto di buona qualità, dimostrando dimestichezza nella preparazione di aperitivi, cocktail.  La risorsa oltre al servizio bar si occuperà anche di supportare il servizio in sala. Requisiti: - Esperienza pregressa nel ruolo di bartender - Conoscenza fluente della lingua inglese - Buone capacità relazionali e attenzione al cliente - Precisione, ordine e passione per il settore beverage Cosa Offriamo & Benefits: - Contratto a tempo determinato part time a scopo stabilizzazione - RAL 22.000-23.000, livello C3 del CCNL Industria Turistica AICA - Premio variabile legato all'eventuale raggiungimento degli obiettivi dell'hotel - Staff rate e family&friends per soggiornare nei nostri hotel a tariffe agevolate - Per il tuo compleanno: permesso di un giorno retribuito dall'azienda e una cena offerta in una delle nostre strutture a tua scelta - Maggiorazioni aggiuntive per le ore lavorate di sabato e domenica e indennità per le settimane lavorate su 6 giorni La struttura non offre alloggio, pertanto si cercano persone domiciliate nei pressi del luogo di lavoro.

#Sales #Moda #Navision #Processi #Coordinamento #Inglese #Francese #ProblemSolving   Link HR Professional Solutions ricerca per azienda operante nel settore tessile, fortemente orientata all'estero, un profilo professionale da inserire all'interno dell'Ufficio Customer Service    CUSTOMER SERVICE MANAGER   Responsabilità: - Gestione & Ottimizzazione Processi | definire, monitorare e implementare le procedure commerciali lungo tutta la filiera (dall'inserimento ordine al post-vendita); - Analisi Dati & Reporting | analizzare i dati di venduto e fatturato, identificando i punti critici e strutturando report periodici per la Direzione Commerciale e gli Area Manager; - Performance & KPI | assegnare, monitorare e garantire il raggiungimento dei KPI di reparto (tempi di risposta, tassi di risoluzione, attività di up-selling, customer satisfaction); - Coordinamento, Formazione & Mentoring | gestire l'operatività quotidiana del team, mappare i bisogni formativi e agire come punto di riferimento per la crescita interna. Garantire l'allineamento costante con gli altri reparti aziendali e con le sedi commerciali estere; - Relazioni Internazionali | gestire la comunicazione e le relazioni con i mercati esteri di riferimento; - Disponibilità a svolgere trasferte saltuarie (2 volte/anno Milano e Firenze).   Requisiti: - Esperienza pregressa di circa 6 - 10 anni maturata nel ruolo di Responsabile del back office/customer service. Costituirà titolo preferenziale la provenienza da settori affini (Sportswear, Eyewear o Luxury); - Fluente conoscenza della lingua inglese ed è preferibile un'ottima conoscenza del francese; - Buona conoscenza del pacchetto Office con focus specifico su Excel avanzato, ed esperienza consolidata nell'uso di sistemi gestionali aziendali per il monitoraggio di ordini e fatturato (es. Business Central o similari). Inoltre, si richiede padronanza nell'utilizzo di piattaforme per la gestione dei clienti e dei ticket di assistenza (es. Dynamics365). La conoscenza di tool di Business Intelligence (es. Power BI) costituisce un plus.   Completano il profilo: personalità dinamica ed energica, con approccio proattivo, ottime doti relazionali, empatia ed autorevolezza, attitudine al problem solving e capacità di operare efficacemente anche in contesti caratterizzati da pressione e gestione dello stress.   Sede di lavoro: Padova Retribuzione: € 43.000-45.000 + MBO del 10% CCNL Applicato: Commercio   Link HR Professional Solutions è specializzata nella Ricerca e Selezione del Personale nel segmento dei profili professionali altamente qualificati, nel Middle e Top Management. Il nostro Team è composto da Professionisti e Consulenti con anni di esperienza nell'ambito delle risorse umane e con le competenze specifiche sviluppate direttamente all'interno delle organizzazioni aziendali. Le nostre aree di specializzazione: Marketing & Communication, Sales & Account Management, Human Resources, General Services, Research & Development, Technical & Engineering, Production & Quality, Purchasing & Logistics, Accounting & Controlling, Finance & Legal, Information Communication Technology   La ricerca si rivolge a candidati ambosessi (D.lgs. n. 198/2006); i candidati sono tenuti a leggere sul sito internet di Link HR l'informativa privacy (DGPR - Regolamento UE 2016/679). Link HR Professional Solutions è un brand di Link HR S.r.l. (Autorizzazione Ministeriale prot. n. 136.30-07-2019).

NEXTJOB, Agenzia per Il Lavoro, ricerca per azienda cliente operante nel settore metalmeccanico, un SALDATORE A FILO. Il/la candidato/a ideale è in possesso dei seguenti requisiti: - Precedente esperienza come saldatore a filo; -  Buona manualità e precisione; - Autonomia nello svolgere le mansioni assegnate.   Pacchetto retributivo: - Iniziale contratto a tempo determinato finalizzato alla stabilizzazione in aziende; - Inquadramento come previsto da CCNL METALMECCANICO INDUSTRIA, livello C1/C2. Sede di Lavoro: Camposampiero (PD) Next Job Europe srl è autorizzata ad operare dal Ministero del Lavoro (Aut. Min. R.0000125 del 31/10/2023). L'offerta si intende rivolta a candidati ambosessi, nel rispetto del D.Lgs. n. 198/2006 e ss.mm.ii. e dei Decreti Legislativi n. 215 e n. 216 del 2003 sulle parità di trattamento. I candidati sono invitati a leggere l'informativa privacy ai sensi degli artt. 13 e 14 del Reg. EU 679/2016     Inquadramento commisurato all'attuale situazione contrattuale e all'effettiva esperienza maturata

Job Title: Gelato Ambassador ? Bvlgari Hotel Milano Location: Bvlgari Hotel Milano Department: Food & Beverage / Kitchen Reports to: Food & Beverage Director / Executive Chef Position Overview We are looking for an enthusiastic, service-driven and passionate Gelato Attendant to join our exclusive Niko Romito Gelato Project at Bvlgari Hotel Milano. This role will be responsible for delivering an exceptional guest experience through the daily operation of the dedicated gelato cart, creating memorable interactions while maintaining the highest standards of luxury hospitality and service excellence. The ideal candidate combines genuine warmth, attention to detail and operational efficiency with a passion for food, guest engagement and premium service.  Main Responsibilities - Manage the daily operations of the gelato cart in line with hotel and brand standards. - Welcome and engage guests with a warm, professional and personalized approach. - Present and describe gelato flavors, ingredients and concepts with confidence and enthusiasm. - Serve gelato ensuring excellent presentation and consistency standards. - Maintain the highest standards of cleanliness, hygiene and food safety procedures. - Monitor stock levels and communicate replenishment needs promptly. - Support setup, preparation and closing procedures of the gelato station. - Ensure the cart and surrounding area remain visually impeccable at all times. - Create memorable moments by anticipating guest needs and delivering intuitive service. - Collaborate closely with Restaurant, Kitchen and F&B teams to ensure seamless operation. - Follow all company procedures, grooming standards and health & safety regulations. Candidate Profile - Previous experience in Food & Beverage, retail hospitality or guest-facing roles preferred. - Passion for hospitality and guest interaction. - Excellent interpersonal and communication skills. - Energetic, positive and naturally service oriented attitude. - Strong attention to detail and ability to work in a fast-paced environment. - Flexibility to work weekends, holidays and rotating shifts. - Good command of English & Italian; additional languages are considered a plus. - Knowledge or passion for artisanal food and gelato concepts is appreciated. What We Offer An opportunity to join an iconic luxury hospitality environment and become part of a unique project where Italian excellence, craftsmanship and memorable guest experiences come together.     At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Job Title:           Guest Services Agent Department:     Guest Services Reports to:        Guest Services Director, Guest Services Manager, Guest Services Supervisor, Night Manager. Job Overview:    Responsible for the accurate, courteous and efficient reservation, communication (PBX), check in and check out of hotel guests providing the highest level of personal service. Process all payments according to established hotel requirements. Provide information to any guest or visitor inquiry. Using empowerment to make decisions that will ensure complete problem resolution, maintaining a strong and productive relationship with all departments of Bulgari Hotels & Resorts Milano; main responsibility is the maintenance and control of the hotel's room inventory on a day to day basis. This includes coordinating room assignments & controlling room inventory, organizing guestroom moves, controlling sell-out days, supervising upgrades and monitoring Interfaces. The GSA is also responsible for maintaining, implementing, recording guest preferences and their implementation to give our guests the most personalized service. By applying empowerment and making decisions complete problem resolution should be ensured at all times and a strong and productive relationship with all departments especially with the Bell and Doorman who are part of the Guest Services team. This relationship is key to the success of the Front of House operations functioning.   Place of work: Front desk and back office areas. Front Office is a focal point for all guest/visitor reception and inquiries. Basic requirements: Qualifications: 1.    A College Degree or in the process of receiving one.  2.    Possess a good command of the Italian & English language and the ability to clearly and pleasantly communicate with guests, both in person and by telephone. 3.    Ability to provide legible communication. 4.    Ability to compute basic mathematical calculations. 5.    Knowledge of computers. Desirable: 1. Training in the hospitality industry. 2. Previous experience as a Front Office Receptionist in a luxury market. 3. Fluency in a second language. 4. Knowledge of Opera, Marsha, Mystique and Concierge Assistant.       Essential Skills: 1.    Must have a professional image and personality exuding confidence and leadership skills. 2.    Ability to smile at all times. 3.    Ability to remain stationary at an assigned post for an extended period of time. 4.    Ability to understand guest inquiries and provide responses. 5.    Ability to promote positive relations with all individuals who approach the Front Desk and by   telephone. 6.    Ability to focus attention on guest needs, remaining calm and courteous. 7.    Ability to think clearly, quickly, maintains concentration and makes concise decisions. 8.    Ability to work well under the pressure of coordinating many requests at any given time. 9.    Ability to prioritize, organize and follow up. 10.    Ability two work well under the pressure of 50 arrivals/departures transactions within any given period of time. 11.    High attention to details. 12.    Ability to input and access data in a computer. 13.    Ability to ensure security of guestroom access. 14.    Ability to maintain confidentiality of all guest information and pertinent hotel data. 15.    Ability to perform job functions with minimal supervision. 16.    Ability to analyze and resolve problems & opportunities to the guest satisfaction, while exercising good judgment. 17.    Ability to resolve guest opportunities. 18.    Ability to work cohesively with other departments and co-workers as part of a team. 19.    Ability to be flexible as the job changes. 20.    Ability to work flexible hours, including weekends, holidays and evenings if necessary. 21.    Be an ambassador to The Bulgari Hotels & Resorts Company at all times, in and outside of one's workplace. Primary job functions: 1.    Obtain assigned bank and ensure accuracy of contracted monies. 2.    Meet with departing Front Desk Agent at the beginning of your shift as well as with incoming agent at the end of your shift to review business status, pass on all pertinent info and follow-up on items still to be resolved. 3.    Attend daily line-up, maintain complete knowledge and comply with all hotel and departmental policies and procedures. 4.    Meet with supervisor to review daily assignments and priorities. 5.    Maintain a complete, detailed and updated knowledge of all room types, room numbers and names, room layout, appointments, amenities & locations. Be knowledgeable of all offered rates, special packages and promotions, room availability and status for any given day as well as scheduled daily activities, group names & meeting locations. 6.    Maintain complete knowledge of all hotel features/services & hours of operations, including all hotel restaurant food concepts, menu price range, dress code and ambiance. 7.    Adhere to and practice the Three Steps of Service at all times. 8.    Set up work stations with necessary supplies & maintain cleanliness throughout shift. 9.    Access all functions of computer systems according to established procedures and standards. 10.    Responsible for clearing trace file and reading Log-book daily and ensuring all follow up is completed. 11.    Process all guest check-in according to established hotel requirements. This will be in direct co-relation with Guest Relations (refer to Guest Relations Job Descriptions as needed): a)    Confirm or if necessary walk-in a reservation and review all details as well as any special noted information. b)    Verify guest information and register guest in the computer. c)    Obtain a method of payment for each guest and input into system. This can include credit cards, checks and gift certificates or collect cash among others. Set up accurate accounts for each guest checking in according to their requirements (i.e., sharewith, separate room/tax/incidentals, comp). d)    Assign guestroom. e)    Advice guest of any messages, mail, faxes, etc, received for them. f)    Communicate services and amenities included in packages to guests on packages. g)    Obtain proper identification for tax exempt guests and attach form to registration card. h)    Obtain guest signature for designated paperwork. i)    Obtain Guest Relations to escort guest. 12.    File all relevant guest paperwork in the bucket or trace files as mandated by departmental processes. 13.    Issue Safety deposit boxes to guests and ensure security of keys. 14.    Answer all incoming calls within 3 rings and with a smile, using correct salutations and telephone etiquette: a)    Take, record, and relay messages accurately, completely and legibly. Distribute hotel personnel messages to appropriate individuals. b)    Offer detailed information on the voice mail system to callers and guest wishing to leave a message. c)    Accept and record wake-up call requests; deliver to PBX. 15.    Run emergency reports. 16.    Responsible for assigning CARE rooms in conjunction with Engineering and Housekeeping. 17.    Responsible for the daily set up of showrooms in conjunction with Housekeeping. 18.    Responsible for monitoring and clearing DNR rooms. 19.    Responsible for clearing wait lists in coordination with ERS 20.    Maintain the inventory of the hotel: a)    Check all comments and requests in reservations. b)    Block guaranteed room types, special requests, requests to be near other rooms, early arrivals & VIP's. c)    Verify all specialty room blocks. d)    Determine how to fill Club and Suites. e)    Communicate with The Club Manager/ Club Concierge. f)    Block guest recognition's needs daily as needed. g)    Verify remaining blocks to ensure we're meeting the customers' needs and fill the holes in the matrix/ block the house. h)    Check for double blocks and duplicate reservations. i)    Confirm or deny upgrades. j)    Advise the Director of Revenue Management of any over-commitments in room types and communicate with the Director of Revenue Management on how much to oversell the hotel daily/ as needed. k)    Responsible for ensuring all Pre-Registrations are complete prior to guest ETA but no later than 1pm. l)    Responsible for communicating and expediting room waits. m)    Responsible for orchestrating room moves. 21.    Responsible for setting up charge routing and coordinating any special billing requests. 22.    Responsible for clearing stay over requests. 23.    Responsible for clearing departures. 24.    Responsible for ensuring all Reservations have proper company, source and individual profiles linked in Opera as well as assisting in linking profiles in Class. 25.    Promote positive guest relations to all individuals approaching the Front Desk. 26.    Accommodate all guest requests expediently and courteously. Follow up with designated hotel personnel to ensure completion of request. 27.    Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up within 10 minutes to ensure completion and guest satisfaction. 28.    Handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction. 29.    Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). 30.    Collect guest preferences for all guests. 31.    Accommodate room changes expediently. 32.    Resolve discrepancies on the room status report with Housekeeping. 33.    Responsible for completing the Credit Report. 34.    Responsible for completing the Room Rate Variance Report. 35.    Responsible for controlling and clearing PM accounts. 36.    Handle requests for late checkouts according to established hotel procedures. 37.    Process all check?outs according to established hotel requirements. a)    Present folio to guest and resolve and disputed charges. b)    Settle guest accounts following Accounting procedures. c)    Request guest comments on their stay. d)    Give all departing guests a fond farewell. 38.    Process express checkouts throughout the shift. 39.    Resolve any late charges. 40.    Responsible for handling guest relocations & extending every effort to obtain satisfactory alternative accommodations for guests with reservations when the hotel cannot accommodate them. Follow established procedures for ?walking? guests. 41.    Conduct group check-ins/outs according to established hotel procedures. 42.    Assist all departments /executives in obtaining appropriate information regar ding groups, inventory and guest information. 43.    Make reservations for rooms. 44.    Provide Tours of the Hotel and of guest rooms to anyone inquiring to do so. 45.    Adhere to all cashiering procedures: a)    Process adjustment vouchers, paid-outs, miscellaneous charges. b)    Make change for guests. c)    Cash guests' personal checks/travelers checks. d)    Settle room accounts. e)    Run closing reports count bank at end of shift. f)    Complete designated cashier reports. g)    Balance receipts and ensure to have proper paper backup on all transactions, drop receipts and any cash at end of shift as needed. h)    Secure your bank. i)    Legibly document pertinent information in the logbook. 46.    Perform any task assigned by any manager. 47.    Successful completion of the training/certification process. 48.    Cash handling tasks: handle all duties according to hotel policies, procedures, internal rules and standards. Conform to cash handling procedures at all times.     At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Il nuovissimo AKI Family Resort Plose è aperto da novembre 2024 per i nostri ospiti grandi e piccoli. La nostra missione è quella di rendere felici i nostri ospiti ogni giorno con la nostra "missione della felicità". Come parte del team AKI, garantite momenti indimenticabili per tutta la famiglia, create esperienze condivise e regalate ricordi duraturi. Offriamo ai nostri collaboratori un ambiente di lavoro meraviglioso ai margini del bosco della Plose, numerose opportunità di formazione e interessanti possibilità di carriera. Insieme condividiamo ogni giorno valori comuni in un team forte e creiamo un ambiente in cui la crescita personale e professionale viene promossa. Per rafforzare il nostro team nel resort a 5* AKI Family Resort Plose a Mellaun/Bressanone, cerchiamo da subito un / una manutentore (f/m/d).    I tuoi vantaggi: - Lavorerai in un team di successo. - Avrai grandi opportunità di sviluppo all'interno del gruppo alberghiero ADLER. - Lavorerai in un luogo affascinante, nel cuore delle Dolomiti e vicino alla città di Bressanone. - Hai ottime possibilità di crescita professionale in un gruppo dinamico, affettuoso ed in continuo sviluppo.  - Retribuzione equa, orari regolari (5 giorni a settimana) e numerosi benefit ADLER: fondo sanitario, welfare aziendale, sconti in tutti gli ADLER Spa Resorts & Lodges, corsi di formazione e regali per i collaboratori. - Vitto e alloggio gratuito.   I tuoi compiti: - Garantire la funzionalità tecnica dell'intero resort e delle nostre strutture per il personale. - Effettuare regolari ispezioni e controlli delle installazioni tecniche nel resort e negli alloggi del personale. - Rispettare e monitorare gli intervalli di manutenzione di tutti gli impianti e sistemi tecnici. - Comunicare e coordinarsi con le aziende di manutenzione e assistenza, supervisionando e controllando il loro operato. - Eseguire piccole riparazioni e inoltrare richieste di manutenzione più complesse. - Assicurare una manutenzione adeguata in tutte le aree dell'hotel. - Rilevare autonomamente e segnalare eventuali difetti, monitorando le misure di manutenzione. - Mantenere un comportamento cordiale e orientato al servizio verso tutti i nostri ospiti.   I tuoi talenti: - Esperienza nella manutenzione di edifici o come tecnico di struttura. - Conoscenze pregresse nel facility management di strutture turistiche sono un plus. - Competenze come idraulico e/o elettricista sono vantaggiose. - Sei caratterizzato da senso di responsabilità e affidabilità. - Abilità manuali e competenza nell'uso di dispositivi tecnici. - Sei un giocatore di squadra che valorizza l'aiuto reciproco e la collegialità. - Comportamento cortese e professionale verso ospiti e colleghi. - Resistenza allo stress e discrezione sono tra i tuoi punti di forza. - Buona conoscenza delle lingue tedesca e italiana. - Possesso della patente di guida di categoria B. Se sei interessato a far parte del nostro team e a contribuire a rendere il nostro Family Resort un luogo speciale per i nostri ospiti, non vediamo l'ora di ricevere tue notizie.

We are looking for a motivated and attentive Chef de Rang to join the team at our Zefiro Rooftop. As a key member of the dining staff, you will support service operations, ensuring a smooth, efficient, and memorable experience for our guests in a dynamic and elegant environment. Your main responsibilities will include: setting tables, assisting waitstaff with food and beverage service, maintaining cleanliness and order in the dining area, and ensuring that guests' needs are met promptly and professionally. If you have a passion for hospitality, a desire to learn, and feel comfortable in a dynamic, high-quality environment, this is the perfect opportunity to grow your career with us. No matter the role, there are a few essential aspects to succeed: - Ensure a safe working environment; - Adhere to company policies; - Maintain high-quality standards; - Always present yourself professionally, neatly, and courteously; Doing all this with passion, care, and professionalism is what makes every day special for us and creates memorable experiences for our guests. Requirements - Education: High school diploma or equivalent (G.E.D.) - Work experience: Less than one year of experience in the field - Language: English proficiency (B2 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.