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Chef de partie - Pastry - The St. Regis Rome
For the opening of the new exclusive Akira Back restaurant, The St. Regis Rome is casting for a Chef de partie - pastry. The ideal candidate is a strong connoisseur of of Japanese cuisine, excellent knife skills, great attention to detail, and the ability to perform efficiently in a fast-paced luxury hospitality environment. POSITION SUMMARY Reporting to the Executive Chef, the role will be part of the AB Restaurant team, proud to engage our guests and to create exquisite moments, by ensuring exceptional quality, consistency, and guest satisfaction. Core Work Activities - Prepare breads and pastries, including preparing doughs and fillings, proofing, baking, and decorating as appropriate. - Review Production sheet to understand variety of baked goods to be produced daily. - Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. - Maintain kitchen logs for food safety program compliance. - Keep Chef informed of excess food items for planning of daily specials. - Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. - Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. - Follow all company policies and procedures, including safety and security; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. - Maintain confidentiality of proprietary information; protect company assets. - Develop and maintain positive working relationships with others and support team to reach common goals; handle sensitive issues with tact, respect, and confidentiality. - Comply with quality expectations and standards. - Perform other reasonable job duties as requested by Supervisors. CANDIDATE PROFILE - A team Player with flexible & positive attitude. - Understanding of food safety, sanitation, and hygiene standards. - Ability to work efficiently in a high-volume and fast-paced environment. - Excellent teamwork and communication skills. - Passion for the hospitality industry. - Great teamwork skills and attention to detail. - Positive outlook and outgoing personality. - Previous panasiatic kitchen experience is a big plus. - Availability to work late nights, weekends, and bank holidays as we operate 365 days a year. What we offer Professional career progression at international level in Marriott hotels worldwide. - Discounts on hotel rooms, gift shop items, food and beverage across the company. - Learning and development opportunities online, on the job and in class. - Charity events, Wellbeing activities through the TakeCare program. - Experienced management & motivated and engaging colleagues. - Canteen service and uniform. #LI-FG1 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
BARTENDER MIXOLOGIST - Biotech Engineering & Consulting srl
Hr Tech ? Divisione Human Resources di Bio-Tech Srl ricerca, per il cocktail bar di un prestigioso hotel situato nelle vicinanze di Modena, un/una Bartender / Mixologist da inserire nel team. La risorsa entrerà a far parte del team del cocktail bar dell'hotel, supportando il Bar Manager nella gestione operativa del servizio e contribuendo a offrire agli ospiti un'esperienza di alto livello in un ambiente elegante ed internazionale. Principali responsabilità - Accogliere e assistere gli ospiti con professionalità e cortesia. - Preparare e servire cocktail, long drink, aperitivi e bevande analcoliche nel rispetto degli standard della struttura. - Supportare il Bar Manager nella gestione delle scorte, degli ordini e dell'inventario. - Curare la mise en place e il riordino delle postazioni di lavoro. - Garantire ordine, pulizia e rispetto degli standard igienico-sanitari e delle procedure HACCP. - Promuovere le specialità del bar e suggerire abbinamenti di drink e snack agli ospiti. - Collaborare all'organizzazione di aperitivi, eventi, degustazioni e attività speciali della struttura. Requisiti - Esperienza pregressa, anche breve, come bartender, barman/barlady o addetto bar in hotel, lounge bar, cocktail bar o strutture di buon livello. - Conoscenza delle principali tecniche di miscelazione e servizio beverage. - Buona conoscenza della lingua inglese; gradita la conoscenza di una seconda lingua straniera. - Ottime capacità relazionali e predisposizione al contatto con il pubblico. - Attitudine al lavoro di squadra. - Cura della persona, affidabilità e puntualità. - Disponibilità a lavorare in orario serale, nei weekend e durante eventi organizzati dalla struttura. Orari - Attività concentrata nella fascia aperitivo e after dinner. - Turno prevalentemente serale, indicativamente dalle 16:00 fino alle 24:00/01:00. - Giorni di lavoro: dal martedì al sabato compreso. - Domenica e lunedì normalmente liberi, salvo esigenze straordinarie della struttura. Si offre - Inserimento immediato. - Contratto iniziale a tempo determinato con concrete prospettive di stabilizzazione; la posizione si inserisce all'interno di una realtà operativa tutto l'anno e non stagionale. - Retribuzione indicativa: 1.200 € netti/mese (commisurata all'esperienza e alle competenze maturate). - Staff house / alloggio disponibile. - Ambiente di lavoro elegante, professionale e orientato all'eccellenza del servizio. - Possibilità di crescita professionale all'interno della struttura. Sede di lavoro Provincia di Modena (circa 20 km dalla città) I Candidati sono invitati a leggere l'informativa sulla privacy ai sensi degli artt. 13 e 14 del Reg. EU 679/2016 (GDPR) sul sito www.bio-tech.it autorizzando il trattamento dei dati personali. Le offerte sono rivolte a tutti i candidati senza differenza di genere (L.903/77).
Night Concierge - The Gritti Palace, a Luxury Collection Hotel, Venice
The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Night Concierge. The Night Concierge will report to the Head Concierge and she/he will be part of a Front Office department. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 9000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service ? Associates Restaurant - Uniform - Laundry service The impact you'll make First impressions are everything. And you'll set the tone for every guest's stay. With a genuinely warm welcome, you'll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you'll make sure they leave us happy too. What you'll do Guest Service & Concierge - Welcome, acknowledge, and assist all guests in a professional, friendly, and timely manner, using guest names whenever possible. - Anticipate guest needs and actively engage guests regarding their stay, property services, and local attractions. - Respond to guest requests for special arrangements or services (e.g., transportation, restaurant reservations, local recommendations, email correspondence). - Address guest concerns using approved service recovery processes to ensure satisfaction and build trust. - Assist guests with disabilities in accordance with company guidelines. - Provide a warm farewell and thank guests with genuine appreciation. - Monitor public areas for guest comfort, safety, and well-being. Front Desk Operations (Check-in / Check-out) - Process all guest check-ins by confirming reservations, verifying identification, securing valid payment, assigning rooms, and issuing electronic room keys. - Sell accommodations to walk-in guests based on availability and rate guidelines. - Assign rooms according to guest preferences and documented profiles whenever possible. - Ensure room rates match market codes and document any approved exceptions. - Advise guests of messages, voicemails, mail, or faxes and deliver to rooms when required. - File and maintain guest documentation in accordance with privacy and recordkeeping standards. Communication & Call Handling - Operate the telephone switchboard, answering calls within brand standards. - Process wake-up calls, call screening, do-not-disturb requests, call forwarding, and conference calls. - Record, relay, and follow up on guest messages and requests. - Contact appropriate departments (Housekeeping, Engineering, Security, Bell Services) to resolve guest needs efficiently. - Review and update shift logs and daily memo books, documenting all relevant overnight activity. Night Audit & Financial Responsibilities - Complete end-of-day procedures, including posting charges, running night audit backups, and rolling the business date. - Balance all front office accounts and reports with accuracy (when applicable). - Complete required audit documentation. - Ensure outlet charges are properly posted to guest folios (when applicable). - Print contingency and emergency reports listing all in-house guests. - Count and secure cash bank at the end of the shift. - Process and balance all forms of payment, including cash, credit/debit cards, room charges, and checks. - Process adjustment vouchers, paid-outs, corrections, and miscellaneous charges. - Balance and drop receipts according to accounting standards. Safety, Security & Compliance - Monitor hotel activity during overnight hours and report any suspicious behavior or safety concerns. - Report accidents, injuries, and unsafe conditions to management immediately. - Follow all emergency, safety, and security procedures. - Maintain confidentiality of guest and company information and protect company assets. - Comply with all company policies, brand standards, and quality assurance requirements. Teamwork & Professional Conduct - Maintain a professional appearance and demeanor at all times. - Communicate clearly and professionally with guests, coworkers, and management. - Develop and maintain positive working relationships and support team goals. - Assist coworkers when needed to ensure seamless overnight operations. - Discuss work-related matters discreetly and avoid public-area conversations. - Prepare and review written documents accurately and completely. Physical & Job Requirements - Ability to stand, walk, or sit for extended periods during the shift. - Ability to lift, carry, push, or pull items weighing up to 10 pounds without assistance. - Ability to work independently and make sound decisions during overnight hours. - Flexibility to perform additional reasonable duties as requested by management. What we're looking for - Great storytelling skills in Italian, English and French (writing and speaking) - Luxury Hotels Concierge experience - International experience at Luxury Properties - Expert of Venice - Ideally, technical knowledge of Micros and Opera - A warm, people-oriented demeanor and a team-first attitude - Positive outlook and outgoing personality - Flexibility, problem-solving skills and multi-tasking ability Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Revenue Analyst - The Excelsior & The St.Regis Florence - The Excelsior, a Luxury Collection Hotel,
POSITION SUMMARY Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system. Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings. Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties. Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations. Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team. Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks. Assist with training of new associates as necessary on revenue management tools. Assist in the implementation of hotel sales strategies in the reservation and inventory systems. Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 15 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High School diploma or G.E.D. equivalent. Related Work Experience: At least 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
FB - Runner / Chef de Rang / Supervisor - Sheraton Lake Como Hotel
Entra a far parte del team Food & Beverage dello Sheraton Lake Como Lo Sheraton Lake Como è alla ricerca di nuovi talenti per il reparto Food & Beverage ? Servizio di Sala. Se hai passione per l'ospitalità, ami lavorare a contatto con le persone e desideri crescere in un ambiente internazionale, dinamico e orientato all'eccellenza, questa è l'opportunità che fa per te. Per rafforzare il nostro team siamo alla ricerca di professionisti a tutti i livelli, con diverse opportunità di inserimento, sia per figure con esperienza sia per candidati motivati a intraprendere un percorso di crescita nel settore dell'hôtellerie. Cerchiamo persone che condividano i nostri valori di ospitalità, professionalità e attenzione al dettaglio.
Barista | part-time 30 ore - HNH Hospitality
L'Hotel Leon d'Oro Verona, a pochi minuti dal centro storico e parte del gruppo HNH Hospitality è alla ricerca di un* Barista da inserire con contratto part time 30h. Di cosa ti occuperai: Operando a contatto con l'ospite dovrai garantire un prodotto di buona qualità, dimostrando dimestichezza nella preparazione di aperitivi, cocktail. La risorsa oltre al servizio bar si occuperà anche di supportare il servizio in sala. Requisiti: - Esperienza pregressa nel ruolo di bartender - Conoscenza fluente della lingua inglese - Buone capacità relazionali e attenzione al cliente - Precisione, ordine e passione per il settore beverage Cosa Offriamo & Benefits: - Contratto a tempo determinato part time a scopo stabilizzazione - RAL 22.000-23.000, livello C3 del CCNL Industria Turistica AICA - Premio variabile legato all'eventuale raggiungimento degli obiettivi dell'hotel - Staff rate e family&friends per soggiornare nei nostri hotel a tariffe agevolate - Per il tuo compleanno: permesso di un giorno retribuito dall'azienda e una cena offerta in una delle nostre strutture a tua scelta - Maggiorazioni aggiuntive per le ore lavorate di sabato e domenica e indennità per le settimane lavorate su 6 giorni La struttura non offre alloggio, pertanto si cercano persone domiciliate nei pressi del luogo di lavoro.
Maintenance Technician Supervisor - Bvlgari Hotel Milano - Bulgari Hotel Milano
DESCRIZIONE DEL RUOLO Reparto: Manutenzione Ruolo: Supervisor dei Tecnici di Manutenzione Tipologia Contrattuale: da definirsi sulla base dell'esperienza del candidato. Descrizione del ruolo I Manutentori sono i pilastri fondamentali del nostro Hotel! Hanno l'importante compito di preservare la struttura e gestire i lavori ordinari e straordinari previsti. È importante per noi che durante il lavoro non venga mai tralasciato l'aspetto umano che ha il potere di lasciare un ricordo indelebile nei nostri ospiti e tra i colleghi. Ogni giorno le attività dei nostri manutentori richiedono molta energia. Servono costanza e concentrazione, nonché proattività e efficienza e serve una buona dose di ingegno per affrontare le diversità di tutti i giorni. La comunicazione è ciò che permette a ogni nostro reparto di funzionare alla perfezione. I nostri Manutentori devono comunicare tra loro e con altri reparti per garantire un costante allineamento. Caratteristiche Richieste ? Il candidato deve avere conoscenza della parte impiantistica, elettrica, meccanica ed idraulica. Consigliata pregressa esperienza in strutture alberghiere di almeno 2 anni. Buone conoscenze informatiche di base. Ottima gestione del lavoro in team e rispetto verso i propri colleghi e manager. ? Flessibilità costante poiché la figura del supervisor di manutenzione per noi è un punto di riferimento costante. ? L'italiano è la lingua più utilizzata nel nostro hotel. I nostri Manutentori devono sentirsi a loro agio a comunicare in questa lingua. Preferibile conoscenza inglese scolastico. ? È richiesta disponibilità a lavorare su turni compreso il turno notturno, weekend e festività a rotazione. ? Ottime capacità manuali di risoluzione di imprevisti e problemi ordinari di manutenzione. ? Ottima predisposizione all'autonomia sia pratica che decisionale per la gestione di qualsiasi tipo di richiesta o intervento di manutenzione. Buona capacità di organizzare il lavoro in base alle priorità. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
SALDATORE A FILO
Industrie métallurgique et mécanique
Production / Opérations
NEXTJOB, Agenzia per Il Lavoro, ricerca per azienda cliente operante nel settore metalmeccanico, un SALDATORE A FILO. Il/la candidato/a ideale è in possesso dei seguenti requisiti: - Precedente esperienza come saldatore a filo; - Buona manualità e precisione; - Autonomia nello svolgere le mansioni assegnate. Pacchetto retributivo: - Iniziale contratto a tempo determinato finalizzato alla stabilizzazione in aziende; - Inquadramento come previsto da CCNL METALMECCANICO INDUSTRIA, livello C1/C2. Sede di Lavoro: Camposampiero (PD) Next Job Europe srl è autorizzata ad operare dal Ministero del Lavoro (Aut. Min. R.0000125 del 31/10/2023). L'offerta si intende rivolta a candidati ambosessi, nel rispetto del D.Lgs. n. 198/2006 e ss.mm.ii. e dei Decreti Legislativi n. 215 e n. 216 del 2003 sulle parità di trattamento. I candidati sono invitati a leggere l'informativa privacy ai sensi degli artt. 13 e 14 del Reg. EU 679/2016 Inquadramento commisurato all'attuale situazione contrattuale e all'effettiva esperienza maturata
Commis di Cucina - Stagione estiva 2026 - HNH Hospitality
Almar Giardino di Costanza Resort & Spa, struttura Luxury sita a Mazara del Vallo e facente parte del gruppo HNH Hospitality, ricerca per la stagione estiva 2026 un/a Commis di Cucina, in grado di inserirsi all'interno della brigata di cucina. Di cosa ti occuperai: - Preparare e dosare gli ingredienti nel rispetto delle ricette e delle indicazioni fornite dal Capo partita. - Realizzare le preparazioni di base necessarie alla produzione dei piatti del menu. - Curare decorazione e presentazione dei piatti, garantendo un'estetica in linea con gli standard del Resort. - Assicurare una corretta conservazione e manipolazione delle materie prime, nel pieno rispetto delle procedure igienico-sanitarie. - Mantenere ordine, pulizia e sanificazione delle postazioni, degli utensili e delle celle frigorifere. Chi vogliamo incontrare: Persone appassionate del modo della cucina con voglia di mettersi in gioco e impegnarsi in un ambiente che punta alla qualità del servizio offerto, con esperienza in strutture alberghiere 4/5*. Persone dinamiche con attitudine a lavorare in un team molto diversificato, con doti di manualità e gusto estetico. Cosa Offriamo & Benefits: - Contratto a tempo determinato stagionale - Retribuzione 1500-1600 , Livello D1 del CCNL Industria Turistica AICA - Premio variabile legato all'eventuale raggiungimento degli obiettivi del Resort - Staff rate e family&friends per soggiornare nei nostri hotel a tariffe agevolate - Per il tuo compleanno: permesso di un giorno retribuito dall'azienda e una cena offerta in una delle nostre strutture a tua scelta - Maggiorazioni aggiuntive per le ore lavorate di sabato e domenica e indennità per le settimane lavorate su 6 giorni - Mensa aziendale - Possibilità di alloggio
Front Office Agent - HNH Hospitality
Il Best Western Gorizia Palace, elegante hotel del gruppo HNH Hospitality situato a pochi passi dal centro storico di Gorizia, ricerca un* Front Office Agent disponibile a lavorare su turni anche notturni. Di cosa ti occuperai: - Gestione delle richieste telefoniche - Scarico prenotazioni e procedure di controllo sugli arrivi - Assistenza clienti per eventuali esigenze come cambio camera o altre necessità - Controllo e chiusura contabile giornaliera - Preparazione della reportistica per coordinare i reparti nell'accoglienza degli ospiti - Monitoraggio della struttura Gestirai il lavoro in linea con le procedure aziendali garantendo il rispetto dell'immagine della struttura in termini di efficienza e standard di qualità. Requisiti richiesti: Cerchiamo un profilo che abbia una buona conoscenza della lingua inglese e dell'uso del PC (per gestione delle prenotazioni, e-mail, ecc). Viene richiesta una buona presenza e predisposizione al contatto con il pubblico. E' preferibile aver maturato pregressa esperienza in ambito turistico. Cosa offriamo & Benefits: - Contratto a tempo determinato a scopo stabilizzazione - RAL 22.000 - 25.000 categoria C del CCNL Industria Turistica AICA - Premio variabile legato all'eventuale raggiungimento degli obiettivi dell'hotel - Staff rate e family&friends per soggiornare nei nostri hotel a tariffe agevolate - Per il tuo compleanno: permesso di un giorno retribuito dall'azienda e una cena offerta in una delle nostre strutture a tua scelta - Maggiorazioni aggiuntive per le ore lavorate di sabato e domenica e indennità per le settimane lavorate su 6 giorni La struttura non offre alloggio, pertanto si cercano persone domiciliate nelle zone limitrofe
Director of Food & Beverage - The Gritti Palace, a Luxury Collection Hotel, Venice
The Gritti Palace, a Luxury Collection Hotel in Venice, part of Marriott International, is currently looking for a Director Food & Beverage, reporting to the General Manager. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. The Director Food & Beverage functions as the strategic business leader of the property's food and beverage/culinary operation, including Restaurants/Bars, In Room Dining and Banquets/Events. The position, part of the Executive Committee, oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand's target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees and provides a return on investment. What we offer - Professional career progression at international level in Marriott International hotels. - Learning and development opportunities online, on the job and in class. - Experienced management & motivated and engaging colleagues. - The role includes access to a competitive benefits package, including a structured corporate welfare program aimed at enhancing employee well-being and quality of life. - Discounts on hotel rooms, gift shop items, food and beverage across the company. - Charity events, Wellbeing activities through the TakeCare program. What you'll need - Regular work permit - Fluent Italian and English, French is a plus - Experience in 5* luxury hotels, ideally knowledge of Marriott standards and policies - Previous managerial experience with demonstrated ability to lead, motivate, and develop teams - Strong financial acumen and ability to manage budgets and performance metrics - Strategic thinking with a proactive and solution-oriented approach - Ability to foster a culture of quality, accountability, and attention to detail within the team - Track record of driving continuous improvement and service excellence initiatives - Strong analytical skills to interpret guest feedback, KPIs, and quality metrics CANDIDATE PROFILE Education and Experience - Bachelor's degree in Hospitality Management, Economics, Humanities, or a related discipline - 6 years experience in the food and beverage, culinary, event management, or related professional area. Skills and Knowledge ? Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. ? Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures. ? Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. ? Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and important aspects of the company's business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results. ? Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. CORE WORK ACTIVITIES Developing and Maintaining Food and Beverage/Culinary Goals ? Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors. ? Reviews financial reports and statements to determine how Food and Beverage is performing against budget. ? Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy. ? Identifies areas of concern and develops strategies to improve the department's financial performance. ? Establishes challenging, realistic and obtainable goals to guide operation and performance. ? Strives to improve service performance. Developing and Maintaining Budgets ? Develops and manages Food and Beverage budget. ? Monitors the department's actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed. ? Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees. ? Focuses on maintaining profit margins without compromising guest or employee satisfaction. Leading Food and Beverage/Culinary Team ? Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. ? Encourages and builds mutual trust, respect, and cooperation among team members. ? Achieves and exceeds goals including performance goals, budget goals, team goals, etc. ? Serves as a role model to demonstrate appropriate behaviors. ? Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. ? Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change. ? Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team). ? Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team. ? Develops a food and beverage operating strategy that is aligned with the brand's business strategy and leads its execution. ? Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. ? Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market. Ensuring Exceptional Customer Service ? Provides services that are above and beyond for customer satisfaction and retention. ? Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. ? Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken. ? Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. ? Empowers employees to provide excellent guest service. ? Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction. ? Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership. Managing and Conducting Human Resource Activities ? Provides guidance and direction to team members, including setting performance standards and monitoring performance. ? Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.). ? Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. ? Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. ? Ensures that expectations and objectives are clearly communicated to the Team; team members are also open to raise questions and/or concerns. ? Brings issues to the attention of Human Resources as necessary. ? Ensures employees are treated fairly and equitably. ? Coaches team by providing specific feedback to improve performance. Additional Responsibilities ? Informs and/or update the executives, the peers and the team members on relevant information in a timely manner. ? Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned. ? Order and purchase equipment and supplies. Explore our very big world As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europe's most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Guest Services Agent - Bvlgari Hotel Milano - Bulgari Hotel Milano
Job Title: Guest Services Agent Department: Guest Services Reports to: Guest Services Director, Guest Services Manager, Guest Services Supervisor, Night Manager. Job Overview: Responsible for the accurate, courteous and efficient reservation, communication (PBX), check in and check out of hotel guests providing the highest level of personal service. Process all payments according to established hotel requirements. Provide information to any guest or visitor inquiry. Using empowerment to make decisions that will ensure complete problem resolution, maintaining a strong and productive relationship with all departments of Bulgari Hotels & Resorts Milano; main responsibility is the maintenance and control of the hotel's room inventory on a day to day basis. This includes coordinating room assignments & controlling room inventory, organizing guestroom moves, controlling sell-out days, supervising upgrades and monitoring Interfaces. The GSA is also responsible for maintaining, implementing, recording guest preferences and their implementation to give our guests the most personalized service. By applying empowerment and making decisions complete problem resolution should be ensured at all times and a strong and productive relationship with all departments especially with the Bell and Doorman who are part of the Guest Services team. This relationship is key to the success of the Front of House operations functioning. Place of work: Front desk and back office areas. Front Office is a focal point for all guest/visitor reception and inquiries. Basic requirements: Qualifications: 1. A College Degree or in the process of receiving one. 2. Possess a good command of the Italian & English language and the ability to clearly and pleasantly communicate with guests, both in person and by telephone. 3. Ability to provide legible communication. 4. Ability to compute basic mathematical calculations. 5. Knowledge of computers. Desirable: 1. Training in the hospitality industry. 2. Previous experience as a Front Office Receptionist in a luxury market. 3. Fluency in a second language. 4. Knowledge of Opera, Marsha, Mystique and Concierge Assistant. Essential Skills: 1. Must have a professional image and personality exuding confidence and leadership skills. 2. Ability to smile at all times. 3. Ability to remain stationary at an assigned post for an extended period of time. 4. Ability to understand guest inquiries and provide responses. 5. Ability to promote positive relations with all individuals who approach the Front Desk and by telephone. 6. Ability to focus attention on guest needs, remaining calm and courteous. 7. Ability to think clearly, quickly, maintains concentration and makes concise decisions. 8. Ability to work well under the pressure of coordinating many requests at any given time. 9. Ability to prioritize, organize and follow up. 10. Ability two work well under the pressure of 50 arrivals/departures transactions within any given period of time. 11. High attention to details. 12. Ability to input and access data in a computer. 13. Ability to ensure security of guestroom access. 14. Ability to maintain confidentiality of all guest information and pertinent hotel data. 15. Ability to perform job functions with minimal supervision. 16. Ability to analyze and resolve problems & opportunities to the guest satisfaction, while exercising good judgment. 17. Ability to resolve guest opportunities. 18. Ability to work cohesively with other departments and co-workers as part of a team. 19. Ability to be flexible as the job changes. 20. Ability to work flexible hours, including weekends, holidays and evenings if necessary. 21. Be an ambassador to The Bulgari Hotels & Resorts Company at all times, in and outside of one's workplace. Primary job functions: 1. Obtain assigned bank and ensure accuracy of contracted monies. 2. Meet with departing Front Desk Agent at the beginning of your shift as well as with incoming agent at the end of your shift to review business status, pass on all pertinent info and follow-up on items still to be resolved. 3. Attend daily line-up, maintain complete knowledge and comply with all hotel and departmental policies and procedures. 4. Meet with supervisor to review daily assignments and priorities. 5. Maintain a complete, detailed and updated knowledge of all room types, room numbers and names, room layout, appointments, amenities & locations. Be knowledgeable of all offered rates, special packages and promotions, room availability and status for any given day as well as scheduled daily activities, group names & meeting locations. 6. Maintain complete knowledge of all hotel features/services & hours of operations, including all hotel restaurant food concepts, menu price range, dress code and ambiance. 7. Adhere to and practice the Three Steps of Service at all times. 8. Set up work stations with necessary supplies & maintain cleanliness throughout shift. 9. Access all functions of computer systems according to established procedures and standards. 10. Responsible for clearing trace file and reading Log-book daily and ensuring all follow up is completed. 11. Process all guest check-in according to established hotel requirements. This will be in direct co-relation with Guest Relations (refer to Guest Relations Job Descriptions as needed): a) Confirm or if necessary walk-in a reservation and review all details as well as any special noted information. b) Verify guest information and register guest in the computer. c) Obtain a method of payment for each guest and input into system. This can include credit cards, checks and gift certificates or collect cash among others. Set up accurate accounts for each guest checking in according to their requirements (i.e., sharewith, separate room/tax/incidentals, comp). d) Assign guestroom. e) Advice guest of any messages, mail, faxes, etc, received for them. f) Communicate services and amenities included in packages to guests on packages. g) Obtain proper identification for tax exempt guests and attach form to registration card. h) Obtain guest signature for designated paperwork. i) Obtain Guest Relations to escort guest. 12. File all relevant guest paperwork in the bucket or trace files as mandated by departmental processes. 13. Issue Safety deposit boxes to guests and ensure security of keys. 14. Answer all incoming calls within 3 rings and with a smile, using correct salutations and telephone etiquette: a) Take, record, and relay messages accurately, completely and legibly. Distribute hotel personnel messages to appropriate individuals. b) Offer detailed information on the voice mail system to callers and guest wishing to leave a message. c) Accept and record wake-up call requests; deliver to PBX. 15. Run emergency reports. 16. Responsible for assigning CARE rooms in conjunction with Engineering and Housekeeping. 17. Responsible for the daily set up of showrooms in conjunction with Housekeeping. 18. Responsible for monitoring and clearing DNR rooms. 19. Responsible for clearing wait lists in coordination with ERS 20. Maintain the inventory of the hotel: a) Check all comments and requests in reservations. b) Block guaranteed room types, special requests, requests to be near other rooms, early arrivals & VIP's. c) Verify all specialty room blocks. d) Determine how to fill Club and Suites. e) Communicate with The Club Manager/ Club Concierge. f) Block guest recognition's needs daily as needed. g) Verify remaining blocks to ensure we're meeting the customers' needs and fill the holes in the matrix/ block the house. h) Check for double blocks and duplicate reservations. i) Confirm or deny upgrades. j) Advise the Director of Revenue Management of any over-commitments in room types and communicate with the Director of Revenue Management on how much to oversell the hotel daily/ as needed. k) Responsible for ensuring all Pre-Registrations are complete prior to guest ETA but no later than 1pm. l) Responsible for communicating and expediting room waits. m) Responsible for orchestrating room moves. 21. Responsible for setting up charge routing and coordinating any special billing requests. 22. Responsible for clearing stay over requests. 23. Responsible for clearing departures. 24. Responsible for ensuring all Reservations have proper company, source and individual profiles linked in Opera as well as assisting in linking profiles in Class. 25. Promote positive guest relations to all individuals approaching the Front Desk. 26. Accommodate all guest requests expediently and courteously. Follow up with designated hotel personnel to ensure completion of request. 27. Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up within 10 minutes to ensure completion and guest satisfaction. 28. Handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction. 29. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). 30. Collect guest preferences for all guests. 31. Accommodate room changes expediently. 32. Resolve discrepancies on the room status report with Housekeeping. 33. Responsible for completing the Credit Report. 34. Responsible for completing the Room Rate Variance Report. 35. Responsible for controlling and clearing PM accounts. 36. Handle requests for late checkouts according to established hotel procedures. 37. Process all check?outs according to established hotel requirements. a) Present folio to guest and resolve and disputed charges. b) Settle guest accounts following Accounting procedures. c) Request guest comments on their stay. d) Give all departing guests a fond farewell. 38. Process express checkouts throughout the shift. 39. Resolve any late charges. 40. Responsible for handling guest relocations & extending every effort to obtain satisfactory alternative accommodations for guests with reservations when the hotel cannot accommodate them. Follow established procedures for ?walking? guests. 41. Conduct group check-ins/outs according to established hotel procedures. 42. Assist all departments /executives in obtaining appropriate information regar ding groups, inventory and guest information. 43. Make reservations for rooms. 44. Provide Tours of the Hotel and of guest rooms to anyone inquiring to do so. 45. Adhere to all cashiering procedures: a) Process adjustment vouchers, paid-outs, miscellaneous charges. b) Make change for guests. c) Cash guests' personal checks/travelers checks. d) Settle room accounts. e) Run closing reports count bank at end of shift. f) Complete designated cashier reports. g) Balance receipts and ensure to have proper paper backup on all transactions, drop receipts and any cash at end of shift as needed. h) Secure your bank. i) Legibly document pertinent information in the logbook. 46. Perform any task assigned by any manager. 47. Successful completion of the training/certification process. 48. Cash handling tasks: handle all duties according to hotel policies, procedures, internal rules and standards. Conform to cash handling procedures at all times. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Tecnico Manutentore (f/m/d) - AKI Family Resort Plose
Hôtellerie / Tourisme / Voyages
Facility Management / Nettoyage
Il nuovissimo AKI Family Resort Plose è aperto da novembre 2024 per i nostri ospiti grandi e piccoli. La nostra missione è quella di rendere felici i nostri ospiti ogni giorno con la nostra "missione della felicità". Come parte del team AKI, garantite momenti indimenticabili per tutta la famiglia, create esperienze condivise e regalate ricordi duraturi. Offriamo ai nostri collaboratori un ambiente di lavoro meraviglioso ai margini del bosco della Plose, numerose opportunità di formazione e interessanti possibilità di carriera. Insieme condividiamo ogni giorno valori comuni in un team forte e creiamo un ambiente in cui la crescita personale e professionale viene promossa. Per rafforzare il nostro team nel resort a 5* AKI Family Resort Plose a Mellaun/Bressanone, cerchiamo da subito un / una manutentore (f/m/d). I tuoi vantaggi: - Lavorerai in un team di successo. - Avrai grandi opportunità di sviluppo all'interno del gruppo alberghiero ADLER. - Lavorerai in un luogo affascinante, nel cuore delle Dolomiti e vicino alla città di Bressanone. - Hai ottime possibilità di crescita professionale in un gruppo dinamico, affettuoso ed in continuo sviluppo. - Retribuzione equa, orari regolari (5 giorni a settimana) e numerosi benefit ADLER: fondo sanitario, welfare aziendale, sconti in tutti gli ADLER Spa Resorts & Lodges, corsi di formazione e regali per i collaboratori. - Vitto e alloggio gratuito. I tuoi compiti: - Garantire la funzionalità tecnica dell'intero resort e delle nostre strutture per il personale. - Effettuare regolari ispezioni e controlli delle installazioni tecniche nel resort e negli alloggi del personale. - Rispettare e monitorare gli intervalli di manutenzione di tutti gli impianti e sistemi tecnici. - Comunicare e coordinarsi con le aziende di manutenzione e assistenza, supervisionando e controllando il loro operato. - Eseguire piccole riparazioni e inoltrare richieste di manutenzione più complesse. - Assicurare una manutenzione adeguata in tutte le aree dell'hotel. - Rilevare autonomamente e segnalare eventuali difetti, monitorando le misure di manutenzione. - Mantenere un comportamento cordiale e orientato al servizio verso tutti i nostri ospiti. I tuoi talenti: - Esperienza nella manutenzione di edifici o come tecnico di struttura. - Conoscenze pregresse nel facility management di strutture turistiche sono un plus. - Competenze come idraulico e/o elettricista sono vantaggiose. - Sei caratterizzato da senso di responsabilità e affidabilità. - Abilità manuali e competenza nell'uso di dispositivi tecnici. - Sei un giocatore di squadra che valorizza l'aiuto reciproco e la collegialità. - Comportamento cortese e professionale verso ospiti e colleghi. - Resistenza allo stress e discrezione sono tra i tuoi punti di forza. - Buona conoscenza delle lingue tedesca e italiana. - Possesso della patente di guida di categoria B. Se sei interessato a far parte del nostro team e a contribuire a rendere il nostro Family Resort un luogo speciale per i nostri ospiti, non vediamo l'ora di ricevere tue notizie.
Cuoco Capo Partita - Stagione estiva 2026 - HNH Hospitality
Almar Giardino di Costanza Resort & Spa, struttura Luxury sita a Mazara del Vallo e facente parte del gruppo HNH Hospitality, ricerca per la stagione estiva 2026 un/a Cuoco/a Capo Partita, in grado di inserirsi all'interno della brigata di cucina. Di cosa ti occuperai: - Preparazione, cottura e presentazione dei piatti, garantendo il pieno rispetto degli elevati standard qualitativi della struttura. - Gestione autonoma della propria partita, assicurando ordine, pulizia e corretto funzionamento delle attrezzature. - Sovrintendere l'intero processo della partita, organizzandosi con il commis, assegnando compiti e monitorando le performance. - Coordinamento continuo con lo Chef e la brigata per garantire il perfetto sincronismo delle preparazioni e delle tempistiche di servizio. - Supporto nella formazione dei nuovi membri della brigata e degli stagisti. - Contributo al mantenimento dell'efficienza generale della cucina, anche in situazioni di alto flusso. Chi stiamo cercando: Professionisti flessibili, poliedrici e pronti a gestire con competenza diverse partite, dagli antipasti ai secondi. Persone creative e appassionate, capaci di incarnare i valori di ospitalità, precisione e cura del dettaglio che contraddistinguono la nostra struttura. Il/la candidato/a ideale ha maturato esperienza in contesti alberghieri o resort 4/5*, possiede ottima manualità, gusto estetico, capacità organizzative e una comunicazione efficace. Completano il profilo: eccellenti capacità relazionali, attitudine al lavoro di squadra, resistenza allo stress e grande attenzione ai dettagli. Cosa Offriamo: - Contratto a tempo determinato stagionale - Retribuzione 1700-2200, livello C2 del CCNL Industria Turistica AICA - Premio variabile legato all'eventuale raggiungimento degli obiettivi del Resort - Staff rate e family&friends per soggiornare nei nostri hotel a tariffe agevolate - Per il tuo compleanno: permesso di un giorno retribuito dall'azienda e una cena offerta in una delle nostre strutture a tua scelta - Maggiorazioni aggiuntive per le ore lavorate di sabato e domenica e indennità per le settimane lavorate su 6 giorni - Mensa aziendale - Possibilità di alloggio