Restaurant Hostess - Jumeirah Capri Palace
Sede
Italia, Campania, Anacapri
Settore:
Hospitality/Turismo/Viaggi
Ruolo:
Ristorazione/Hospitality
Data ultimo aggiornamento: 18/05/2026 2026-08-18
attività
Descrizione annuncio
An opportunity has arisen for a Restaurant Hostess to join the 2026 summer season at Jumeirah Capri Palace. The main duties and responsibilities of this role are:
- Greet guests warmly and engage in friendly conversation to ensure they feel comfortable and welcome upon arrival.
- Schedule dining reservations and coordinate special services or occasions such as anniversaries and birthdays, following Restaurant Reservations SOP.
- Use the F&B Enquiry/Booking checklist to handle restaurant enquiries and bookings efficiently, maintaining high standards.
- Escort guests to their tables, share names with relevant staff, match the dining pace, and present menus promptly after seating.
- Familiarize with the menu and signature dishes to answer guest queries, describe Chef specials, and recommend food and beverage pairings.
- Provide personalized attention to VIP and regular guests/residents, maintaining knowledge of their preferences, allergies, seating choices, and privacy needs.
- Anticipate and fulfill guest needs accurately, including those with special requirements, delivering service that exceeds expectations while adhering to Heart of Jumeirah standards.
- Follow strict confidentiality protocols to maintain the privacy and confidentiality of all guests.
- Stay informed about in-house services, destination dining themes, local information, and assist guests accordingly with their enquiries.
- Answer phones promptly using standard scripts, maintain guest history and data accurately, complete checklists, assist in inventories, attend training sessions and meetings regularly, promptly handle complaints, and adhere to departmental policies, HSE processes, SOPs, grooming standards, and Jumeirah's service excellence standards.
Mappa
Powered by
Altri annunci di lavoro pubblicati da questa azienda: LOADING...
Annunci di lavoro correlati
Nuovo!
Chef de Partie - LAQUA COUNTRYSIDE - Cannavacciuolo Group
Campania, Vico Equense - Hosco
Descrizione azienda
Cosa significherà per te lavorare a Laqua Countryside
-Vivere gli spazi di un boutique hotel di design, con 8 camere, ristorante 1 stella Michelin, piscina open air e un grande orto privato
-Respirare l'energia della natura intorno a te, tra le colline sorrentine di Ticciano, frazione di Vico Equense, città in provincia di Napoli, Campania
-Confronto e gioco di squadra con un team affiatato, che condivide le tue stesse passioni
-Crescere nel proprio settore e trarre ispirazione da professionisti che ti sapranno guidare
Laqua Countryside fa parte di Cannavacciuolo Group, una squadra di 250 persone, che vanta 8 stelle Michelin e 25 anni di esperienza. Cannavacciuolo Group è un esempio di eccellenza nel panorama dell'ospitalità italiana, con strutture presenti in Piemonte, Toscana e Campania.
?L'ospitalità è la chiave che apre tutte le nostre storie?
Posizione
Di cosa ti occuperai:
-Gestirai la partita assegnata
-Coordinerai le attività di Demi e Commis, contribuendo alla loro crescita e formazione
-Garantirai che vengano rispettate tutte le procedure e le disposizioni in materia di igiene e sicurezza
Requisiti
Cosa cerchiamo:
-Diploma ad indirizzo turistico/alberghiero
-Esperienza nel ruolo nell'ambito della ristorazione di alta gamma
-Entusiasmo, dinamismo, flessibilità
Altre informazioni
Cosa offriamo:
-Possibilità di alloggio
-Onboarding digitale e costante affiancamento
-Welcome kit
-10 sessioni di supporto psicologico/coaching tramite Serenis (piattaforma digitale che offre servizi di psicoterapia)
- Sconti su acquisti nello Shop Online e presso le strutture del Gruppo
-Possibilità di fare carriera e raggiungere successo professionale all'interno del Gruppo
...
18/05/2026
Nuovo!
Bartender - Jumeirah Capri Palace
Campania, Anacapri - Hosco
About the Job: An opportunity has arisen for a Bartender to join the summer season 2026 of Jumeirah Capri Palace. The main duties and responsibilities of this role are: ? Takes orders from customers and Waiter/Waitress in a timely, professional and friendly manner. ? Mixes ingredients such as liquor, soda, water, sugar, and bitters to prepare cocktails and other drinks according to Beverage Recipes. ? Serves alcoholic & non-alcoholic beverages according to defined standards. ? Ensures that the guest is presented with the correct order and that all drinks are prepared and served as agreed in the standard operating procedures. ? Maintains a complete knowledge of cocktails, beverages and wines to advise the guests and colleagues when necessary. ? Collects money for drinks served and process financial transactions according to Jumeirah cashiering procedures. ? Ensures that all stock is established as per par levels and stored according to the Food Hygiene Standards. ? Undertakes opening, closing & cleaning tasks as detailed on checklists. ? Maintains accurate and up-to-date temperature records for all fridge units within the bar whilst on duty.
...
18/05/2026
Nuovo!
Chef de rang - Jumeirah Capri Palace
Campania, Anacapri - Hosco
We are on the lookout for passionate Chef de Rang / Team Leader to join the summer season 2026 of Jumeirah Capri Palace. The main duties and responsibilities are: ? Maintains professional and ethical relationships with guests, suppliers and colleagues. ? Oversees the mise en place. ? Attends weekly training sessions. ? Anticipates guests' needs, taking extreme care of details and customer service as well as coordinating commis de rang. ? Cooperates with every colleague and is involved in team-work. ? Supports colleagues in maintaining the inventory in compliance with the defined procedures. ? Ensures compliance with all the HACCP system rules. ? Checks the correct use and upkeeps of all equipment and materials supplied. ? Implements all the information shared during training.
...
18/05/2026
Nuovo!
Steward - Jumeirah Capri Palace
Campania, Anacapri - Hosco
An opportunity has arisen for a Steward to join the 2026 summer season at Jumeirah Capri Palace. The main duties and responsibilities of this role are:
- Clean and maintain dishes and operating equipment in Food and Beverage outlets, ensuring compliance with hygiene and sanitation standards.
- Prepare operating equipment for Banquet functions by counting, sorting, and organizing items.
- Maintain kitchen equipment and utensils to a high standard, minimizing breakage and ensuring cleanliness.
- Sanitize machinery and equipment according to established hygiene standards to prevent contamination.
- Adhere to strict standards of personal hygiene and grooming, including wearing prescribed uniforms and name badges.
- Prioritize security by remaining vigilant and reporting any suspicious circumstances to superiors.
- Maintain departmental areas in a safe and hygienic condition, promptly reporting any damage to furniture or equipment.
- Foster positive communication with colleagues and superiors to promote effective teamwork and morale.
- Attend meetings, briefings, and training sessions to enhance personal and departmental skills.
- Cultivate good working relationships with colleagues and other departments, remaining adaptable to changes dictated by industry, company, or property management.
...
18/05/2026
Nuovo!
Commis de Rang - Jumeirah Capri Palace
Campania, Anacapri - Hosco
An opportunity has arisen for a Commis de rang to join the 2026 summer season at Jumeirah Capri Palace. The main duties and responsibilities of this role are:
- Provide knowledgeable, friendly, professional and efficient F&B Service to all guests ensuring maximum guest satisfaction in a manner consistent with Jumeirah standards.
- Maintain efficient workflow by adhering to the Sequence of Service and all timeframes and standards detailed in relevant SOPs in the F&B Standards Manual.
- Anticipate customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information.
- Identify and take all opportunities to enhance the quality of service (upselling, guest recognition, resort knowledge)
- Prepare outlet for service utilizing the checklist and as instructed through briefings.
- Maintain good knowledge of the menu to answer questions the guests may have.
- Serve & clear food and drinks within required timeframes.
...
18/05/2026
Non visualizzare più questo messaggio