Front Office Agent - HNH Hospitality
Site
Italy, Veneto, Padua
Sector:
Hospitality / Tourism / Travel
Role:
Customer Service
Date of last update: 19/05/2026 2026-08-19
activities
Job description
Stai cercando un'opportunità in un contesto strutturato?
L'hotel Crowne Plaza Padova, facente parte del gruppo HNH Hospitality, è alla ricerca di un* Front Office Agent.
Lavorerai in un hotel business 4 stelle con 177 camere, punto di riferimento per meeting ed eventi grazie al centro congressi con 16 sale. La struttura si trova in posizione strategica, vicino all'uscita autostradale di Padova Ovest e ai principali collegamenti autostradali.
Di cosa ti occuperai:
Gestirai il tuo lavoro in linea con le procedure aziendali garantendo il rispetto dell'immagine della struttura in termini di efficienza e standard di qualità.
Chi vorremmo incontrare:
Persone con un forte senso di responsabilità, precisione e capacità di relazionarsi cordialmente con gli altri. È preferibile aver maturato esperienza in ambito accoglienza in contesti simili. Un'ottima conoscenza della lingua inglese è fondamentale; la conoscenza di una seconda lingua straniera rappresenta un valore aggiunto. Si richiede disponibilità a lavorare su turni diurni e notturni.
Cosa offriamo & Benefits:
La struttura non offre alloggio, pertanto si cercano persone domiciliate nei pressi del luogo di lavoro.
L'hotel Crowne Plaza Padova, facente parte del gruppo HNH Hospitality, è alla ricerca di un* Front Office Agent.
Lavorerai in un hotel business 4 stelle con 177 camere, punto di riferimento per meeting ed eventi grazie al centro congressi con 16 sale. La struttura si trova in posizione strategica, vicino all'uscita autostradale di Padova Ovest e ai principali collegamenti autostradali.
Di cosa ti occuperai:
- Check in & Check-out
- Scarico prenotazioni e procedure di controllo sugli arrivi
- Assistenza clienti per eventuali esigenze come cambio camera o altre necessità
- Veicolare le informazioni necessarie agli altri reparti in ottica di offrire il miglior servizio possibile all'ospite
- Preparazione della reportistica per coordinare i reparti nell'accoglienza degli ospiti
- Monitoraggio della struttura
Gestirai il tuo lavoro in linea con le procedure aziendali garantendo il rispetto dell'immagine della struttura in termini di efficienza e standard di qualità.
Chi vorremmo incontrare:
Persone con un forte senso di responsabilità, precisione e capacità di relazionarsi cordialmente con gli altri. È preferibile aver maturato esperienza in ambito accoglienza in contesti simili. Un'ottima conoscenza della lingua inglese è fondamentale; la conoscenza di una seconda lingua straniera rappresenta un valore aggiunto. Si richiede disponibilità a lavorare su turni diurni e notturni.
Cosa offriamo & Benefits:
- Contratto a tempo determinato full-time, con retribuzione commisurata all'esperienza
- Premio variabile legato all'eventuale raggiungimento degli obiettivi dell'hotel
- Staff rate e family&friends per soggiornare nei nostri hotel a tariffe agevolate
- Per il tuo compleanno: permesso di un giorno retribuito dall'azienda e una cena offerta in una delle nostre strutture a tua scelta
- Maggiorazioni aggiuntive per le ore lavorate di sabato e domenica e indennità per le settimane lavorate su 6 giorni
- Mensa aziendale
La struttura non offre alloggio, pertanto si cercano persone domiciliate nei pressi del luogo di lavoro.
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