Crew Member - MaloHR
Sede
Italia, Lombardia, Milan
Settore:
Hospitality/Turismo/Viaggi
Ruolo:
Risorse umane
Data ultimo aggiornamento: 21/06/2026 2026-09-21
attività
Descrizione annuncio
MALO HR aiuta le aziende a crescere non soltanto numericamente ma, soprattutto, in qualità. Non ci poniamo come un'azienda di recruiting per il cliente, ma come un vero e proprio ufficio risorse umane che diventerà parte integrante dell'azienda stessa: i nostri Recruiter, HR Generalist e HR Manager, saranno virtualmente allocati all'interno dell'impresa cliente.
Per importante realtà Italiana operante in ambito Ristorazione e Servizi, cerchiamo:
Crew Member
Mansioni:
- Accogliere i clienti;
- Raccogliere gli ordini;
- Servire gli ordini al tavolo o al bancone;
- Apparecchiare, sparecchiare e ripulire il tavolo a fine consumazione;
- Preparare il conto e registrare il pagamento;
- Predisporre il locale per l'apertura e la chiusura;
- Curare e pulire le attrezzature necessarie per il proprio lavoro;
- Caricare e scaricare le merci e rifornire magazzino, scaffali, frigorifero e congelatore;
Cosa offre il cliente:
- Contratto a T. Indeterminato o Determinato Part time o Full Time su turnazione (24/28/32/36/40H)
- CCNL Ristorazione e servizi
- 13° - 14° - Maggiorazioni su lavoro festivo + Straordinari retribuiti;
Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03.
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HR Generalist (Categoria Protetta L. 68/99) - Sheraton Milan Malpensa - Sheraton Milan Malpensa
Lombardia, Ferno - Hosco
POSITION SUMMARY
Answer phone calls and record messages. Create and maintain filing systems. File and maintain applicant interview documentation and records. File, track, and process employment applications. Create and type office correspondence using a computer. Audit and coordinate distribution of paychecks. Communicate to all applicants receiving a job offer the necessary documentation required to bring on first day of employment in order to complete I-9 employment verification forms. Create new employee personnel file. Design and update the display and content of employee communication bulletin boards (e.g., with regard to employment, recruitment, transfers, and promotions). Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.
Follow all company and safety and security policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Assist other employees to ensure proper coverage and prompt guest service. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ?The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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21/06/2026
Nuovo!
Training Manager - Villa Igiea, Palermo, Italy
Sicilia, Palermo - Hosco
TRAINING MANAGER
In Rocco Forte Hotels ci guidano valori forti che rispecchiano la cultura della famiglia Forte e promuoviamo l'unicità delle nostre destinazioni grazie alla personalità dei nostri collaboratori. Siamo sempre alla ricerca della qualità e ci impegniamo a regalare esperienze indimenticabili ai nostri Ospiti. Se desideri crescere in un ambiente che promuove l'eccellenza, la qualità e la collaborazione, questa è l'opportunità giusta per te!
Chi siamo?
Rocco Forte Hotels è una Compagnia di alberghi di lusso, fondata da Sir Rocco Forte e sua sorella Olga Polizzi nel 1996, che ha l'obiettivo di offrire esperienze uniche e personalizzate in località europee iconiche come Roma, Firenze, Sicilia, Puglia, Regno Unito, Germania e Belgio.
Villa Igiea conta 100 camere e suite, con vista sui rigogliosi giardini e sul Golfo di Palermo. Un bellissimo Centro Benessere è a disposizione per il relax e la cura del corpo e una sala fitness per gli amanti dello sport. Completa la proprietà una piscina ad uso esclusivo degli Ospiti, ombreggiata dalla vegetazione del giardino e affacciata sul mare.
Di cosa ti occuperai?
In quanto Training Manager, sarai responsabile della pianificazione, dell'erogazione e della valutazione di una formazione di alta qualità che fornisca a tutti i Team Member le competenze e i comportamenti attesi per raggiungere l'eccellenza del servizio e gli obiettivi aziendali. Il ruolo prevede la progettazione e la gestione di percorsi formativi in diverse modalità ? in presenza, online e blended ? e la collaborazione con le parti interessate per garantire che la formazione sia tempestiva ed efficace. Al fianco di professionisti di eccellenza, ti occuperai di:
? Condurre un'analisi dei fabbisogni formativi con i Capi Reparto ed elaborare un piano formativo annuale a supporto delle priorità aziendali dell'hotel.
? Erogare sessioni di formazione di onboarding e filosofia aziendale in conformità con le linee guida aziendali, garantendo un'esperienza positiva per tutti i Team Member.
? Pubblicare i calendari formativi mensili e promuovere i vantaggi delle sessioni per sensibilizzare e incentivare la partecipazione.
? Creare ed erogare percorsi formativi interattivi (workshop, online, brevi moduli) utilizzando i principi dell'apprendimento.
? Mantenere aggiornato tutto il materiale informativo e i contenuti per i neoassunti, assicurandosi che siano coinvolgenti e in linea con la filosofia della Compagnia.
? Collaborare con i Manager per garantire l'implementazione delle performance review e dei piani di sviluppo personale per i rispettivi reparti.
? Comprendere gli obiettivi per il raggiungimento dell'eccellenza del servizio (LQA/Revinate) e analizzare tutti i canali di feedback degli Ospiti.
? Collaborare con i responsabili della qualità, i formatori di reparto e i capi dipartimento per identificare opportunità di miglioramento e creare action plan.
Cosa ti offriamo?
? Opportunità di crescita unica: offriamo percorsi di carriera disegnati sulle tue ambizioni, con possibilità di specializzarti o di crescere.
? Attività di formazione e sviluppo (hard e soft skills) continue e specifiche per ruolo e reparto.
? Possibilità di soggiornare presso gli hotel della compagnia ad una tariffa ridotta (35€ a notte) al raggiungimento dei 6 mesi lavorativi. Si avrà diritto anche al 50% di sconto presso bar e ristoranti della Compagnia e al 20% di sconto su trattamenti di benessere presso le nostre Spa.
? Accesso al portale BenefitHub, con scontistiche fino al 10% su beni di qualsiasi tipo.
? Un sistema di mance basato sul Discretionary Service Charge, distribuito in maniera equa fra tutti i collaboratori.
? Contratto a tempo indeterminato. Inquadramento Livello 2, CCNL Settore Turismo; RAL: 30.000-35.000€.
Quali requisiti cerchiamo?
? Ottima conoscenza dell'italiano e dell'inglese, sia scritto che parlato;
? Esperienza pregressa in un ruolo analogo;
? Preferibile percorso di studi in psicologia o HR Management;
? Preferibile comprovata esperienza di formazione attraverso corsi di specializzazione, conferenze/workshop;
? Conoscenza del pacchetto Microsoft Office (Excel).
Qual è il nostro iter di selezione?
In Rocco Forte Hotels, puntiamo sulla trasparenza: dopo un primo contatto telefonico o via mail, seguirà un colloquio individuale o con un responsabile HR o con il Manager di reparto ed infine organizzeremo un ultimo colloquio per valutare le tue competenze tecniche. Ti forniremo un feedback chiaro, indipendentemente dall'esito.
Rocco Forte Hotels is an Equal Opportunity Employer e il presente annuncio garantisce le pari opportunità. I candidati, con l'invio del loro curriculum, autorizzano Rocco Forte Hotels al trattamento dei dati ai sensi della vigente normativa (d.lgs. 196/03).
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21/06/2026
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Assistant Director of People & Culture - Four Seasons Hotel Firenze
Toscana, Florence - Hosco
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
An urban retreat steeped in historic beauty. Stroll the city's biggest private garden ? a tranquil haven of statues, fountains and centuries-old trees ? or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence.
About the role
Four Seasons Hotel Firenze is currently seeking an experienced Assistant Director of People & Culture to join the Team! This role oversees the daily P&C operations while supporting the Director of People & Culture in shaping and executing strategic initiatives focused on employee experience and engagement. The Assistant Director of P&C will deliver comprehensive HR support, collaborating closely with department leaders to address functional needs and drive people-focused solutions. The overarching objective is to position the property as an employer of choice within its destination.
What you will do
People Management :
- Cultural Advocate of the Golden Rule in every employee action
- Leads efforts to ensure today's and tomorrow's talent through commitment to proactive recruitment strategies, performance management and career development processes and discussions, in their hotel
- Act as an objective 3rd party in employee counselling, problem solving or conflict situation and communicate to Director of People & Culture any circumstances that may raise legal issues for the hotel
- Champions Top Talent. Actively supports succession planning for Top Talent managers. This would include, but not be limited to development plan, job enrichment, and task forces opportunities
- Supporting the Hotel as a Business Partner and guiding colleagues on P&C business partner essentials including but not limited to discipline, benefits, core and culture standards.
- Drives communication by hosting regular departmental meetings as necessary to support communication needs in their hotel.
- Fosters relationships with others as a coach, provides advice and suggestions that leads others to act in new and more productive ways.
Key Product Drivers
- Supports and drives company P&C initiatives to ensure successful implantation and compliance.
- Actively supports recruitment, selection, onboarding and development requirements
- Drives Standards Achievement as a champion for standards achievement through training, testing, campaigns, and initiatives in their hotel.
- Able to create, forecast, build and execute plans, budgets and policies and is able to drive change proactively
- Supervise all employee recreation programs, the full life cycle of the employee experience and employee communications
- Completes other tasks/projects as assigned by the Director of People & Culture.
Financial Management
- Works to ensure that all P&C programs, initiatives, including learning resources are delivered under all budgetary circumstances.
- Evaluates and analyzes the effectiveness of P&C programs/initiatives for their added value and/ or return on investment in their hotel
- Works to improve labor costs and productivity results in line with Four Seasons business objectives and strategies in their hotel and shares best practices
- Supports the DP&C in analyzing compensation and benefits trends and make recommendations to address the balance between cost of compensation and benefits and the employee experience, when appropriate
- Able to assist with audits, market studies and trends for all compensation issues in their hotel
What you bring
- Minimum 3 years in a related position with Four Seasons or other organization. Experience in luxury hospitality is preferred.
- Demonstrated ability to build trust and foster an open, inclusive work environment
- Proven capability to empower teams and encourage ownership and accountability
- Strong communication skills, with a commitment to transparency and regular, honest dialogue
- Commitment to continuous development, both personally and for team members
- Track record of delivering high-quality, best-in-class results
- Ability to innovate, embrace change, and adapt to evolving business needs
- Strong sense of ethics, consistently doing what is right
- Working knowledge of Italian Labour Laws preferred
- Computer proficiency including Workday and Microsoft Office.
- Fluency in Italian and English (both written and spoken)
What we offer:
? Competitive Salary, wages, and a comprehensive benefits package
? Excellent Training and Development opportunities
? Employee Discount for stays at any Four Seasons worldwide
? Complimentary Dry Cleaning for Employee Uniforms
? Employee Meals
Schedule & Hours:
? Full time position, based in Florence. Successful candidates must hold legal authorization to work in Italy at the time of application.
...
21/06/2026
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