Guest Relations Agent - Armani Hotel Milano
Standort
Italien, Lombardei, Milan
Branche:
Hotellerie / Tourismus / Reisen
Funktion:
Facility Management / Reinigung
Datum der letzten Aktualisierung: 17/07/2026 2026-10-17
Aktivitäten
Stellenbeschreibung
Armani Hotel Milano, 5 stars luxury hotel exudes sophisticated elegance with its minimalist design, offering guests an unparalleled blend of comfort and style. Situated in the heart of Milan's fashion district, it features refined dining, a serene spa, and bespoke service tailored to every need.
MAIN RESPONSIBILITIES
? Answer phone calls in an efficient and friendly manner.
? Handle guests' requests in an appropriate manner.
? Accept and deliver wake-up calls, messages and facsimiles in a timely manner.
? Assist colleague in running daily reports for department.
? Constantly be up to date regarding expected arrivals and departures.
? Maintain positive guest and colleague interactions in a good working relationship.
? Support demonstrating and reinforcing Armani's Values and Culture Characteristics.
? Ensure punctuality is kept at all times.
? Deal with enquiries in person or by telephone.
? Take appropriate steps in emergency.
? Receive and attend to outgoing calls: local, trunk and international.
? Be always updated about special programs and events in the hotel and in the city in order to recognize and respond to guests needs.
Karte
Powered by
Weitere Stellenangebote von diesem Unternehmen: LOADING...
Ähnliche Stellenangebote
Neu!
Addetto alla Manutenzione - Terme & Spa Italia
Lombardei, Milan - Hosco
All'interno del Gruppo Terme & SPA Italia, De Montel - Terme Milano è il nuovo parco termale unico nel suo genere, un luogo dove il tempo rallenta, si rinnova, si prende cura di te.
Tra architettura Liberty, natura e silenzi, De Montel ? Terme Milano è una destinazione di benessere autentico, a San Siro, sito nelle storiche Scuderie De Montel, è il primo parco termale urbano di Milano di oltre 16.000 mq con piscine termali indoor e outdoor, acque termali certificate, percorsi di benessere, saune, trattamenti spa e aree relax e bistrot.
Un'esperienza da vivere in accappatoio in cui godersi il tempo che scorre, lento.
Per De Montel - Terme Milano selezioniamo Addetto alla Manutenzione
Requirements
Di cosa ti occuperai:
- Manutenzione ordinaria e straordinaria di impianti termoidraulici ed elettrici;
- Manutenzione di piscine e vasche termali: pulizia, filtrazione, ricircolo, controllo parametri chimici (pH, cloro);
- Manutenzione di impianti HVAC: centrali termoventilanti, filtri, controllo umidità e temperatura;
- Sicurezza e Compliance: controllo di impianti antincendio, dispositivi di evacuazione, DPI nel rispetto delle normative di sicurezza e ambientali.
Benefits
Cosa ti offriamo:
Prevediamo un inserimento con contratto iniziale a tempo determinato, CCNL applicato: Aziende Termali, Ral 21.000 - 26.000; Ticket restaurant pari a €8 per ogni giorno lavorato; lavoro su turni 5gg su 7; sede di lavoro: De Montel Terme Milano - Milano zona San Siro;
Come Funziona L'iter Di Selezione
- Studieremo il tuo CV e se troveremo il giusto match, ti ricontatteremo per conoscerci;
- Valuteremo le tue soft skills in un incontro conoscitivo online con HR;
- Organizzeremo un secondo colloquio durante il quale avrai modo di conoscere il Top Management dell'Azienda.
Se vuoi entrare a far parte del team, non ti resta che fare application!
...
17/07/2026
Neu!
Housekeeper - STAFF PER IL LAVORO SPA
Lombardei, Como - Hosco
STAFF S.p.a., Agenzia per il Lavoro, Filiale di Cantù, sta ricercando un/una:
CAMERIERE/A AI PIANI
Sede di lavoro: ville situate sul Lago di Como
Orario di lavoro:
- Full time ? 40 ore settimanali.
- Dal lunedì alla domenica con 1 giorno di riposo settimanale.
Turni possibili:
- 09:00 ? 17:00
- oppure
- 15:00 ? 23:00
Attività principali:
- Preparazione e riordino delle camere in occasione di check-in e check-out.
- Rifacimento letti e pulizia bagni.
- Pulizia e riassetto degli ambienti della villa.
- Supporto e presidio durante eventi speciali, in particolare matrimoni ed eventi privati.
- Mantenimento degli standard qualitativi richiesti dalla struttura.
Requisiti:
- Esperienza, anche minima, nel ruolo di cameriera ai piani, addetta alle pulizie o housekeeper.
- Affidabilità, precisione e attenzione ai dettagli.
- Flessibilità oraria e disponibilità al lavoro nei weekend e durante eventi.
- Capacità di lavorare in team.
Inquadramento e retribuzione:
- Livello 2 ? CCNL Servizi di Pulizia e Multiservizi Industria.
- Retribuzione: € 7,95 lordi/ora.
...
17/07/2026
Neu!
Front Office Shift Leader - Sheraton Lake Como Hotel
Lombardei, Como - Hosco
A seconda delle esigenze organizzative e del ruolo ricoperto - Shift Leader; le responsabilità possono assumere sfumature differenti, pur mantenendo un obiettivo comune: offrire un servizio personalizzato e di alta qualità, orientato alla piena soddisfazione dell'ospite.
Particolare attenzione è dedicata agli ospiti appartenenti al programma Marriott Bonvoy, garantendo il corretto riconoscimento del loro status, dei benefit previsti e delle preferenze registrate. La figura contribuisce attivamente alla fidelizzazione della clientela attraverso un approccio proattivo e orientato all'eccellenza del servizio, promuovendo una guest experience in linea con gli standard Marriott.
L'attività si estende all'intero percorso dell'ospite, dalla fase di pre-arrivo fino al post-soggiorno. Ciò include il monitoraggio delle richieste speciali, delle preferenze individuali e delle assegnazioni camere prima dell'arrivo, il costante supporto durante il soggiorno e la gestione di eventuali follow-up o feedback successivi alla partenza, con l'obiettivo di favorire il miglioramento continuo del servizio.
La gestione delle richieste, delle segnalazioni e degli eventuali reclami rappresenta un altro aspetto fondamentale del ruolo. Attraverso professionalità, empatia e capacità di problem solving, la figura è chiamata a individuare soluzioni rapide ed efficaci, trasformando eventuali criticità in opportunità per rafforzare la soddisfazione e la fidelizzazione dell'ospite.
Infine, opera in stretta collaborazione con tutti i reparti dell'hotel, inclusi Housekeeping, Food & Beverage e Maintenance, favorendo una comunicazione efficace e un servizio coordinato.
Che si tratti di gestire le operazioni di ricevimento, assistere gli ospiti con informazioni e prenotazioni o coordinare le attività del turno, il focus rimane sempre quello di offrire un'esperienza fluida, personalizzata e memorabile, contribuendo al raggiungimento degli obiettivi di qualità e soddisfazione della clientela.
...
17/07/2026
Neu!
Maintenance Technician - Sheraton Milan Malpensa - Sheraton Milan Malpensa
Lombardei, Ferno - Hosco
POSITION SUMMARY
Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day's activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D equivalent.
Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.
Experience in hotel engineering or maintenance a plus.
Supervisory Experience: No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: Driver's License
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ?The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
...
17/07/2026
Neu!
Manutentore - Sheraton Milan San Siro - Sheraton Milan San Siro
Lombardei, Milan - Hosco
POSITION SUMMARY
We are looking for a Maintenance Technician to join our team, which currently consists of five members. Together with colleagues, the candidate will be responsible for the proper routine and special maintenance of the facility, ensuring the efficient operation of systems, equipment, and common areas, and contributing to a positive guest experience.
Key Responsibilities:
- Perform routine and preventive maintenance on electrical, plumbing, heating, and mechanical systems.
- Handle quick repairs for breakdowns or malfunctions reported by guests or staff.
- Conduct periodic inspections of boilers, HVAC systems, lighting, elevators, and other technical and electrical infrastructure.
- Assist with setup tasks and minor carpentry, painting, and masonry work.
- Monitor and maintain order in technical areas, the tool storage room, and material stock.
- Collaborate with suppliers and external contractors during specialized work.
- Compile maintenance reports and report the need for replacements or investments.
- Ensure compliance with safety, fire prevention, and hygiene regulations.
- Respond promptly in the event of technical emergencies.
- Verify and maintain compliance with CEI regulations and safety standards.
- Keep the maintenance log up to date and report the need for replacements or technological upgrades.
- Collaborate with external companies during testing, certification, and specialized maintenance.
PREFERRED QUALIFICATIONS
Education and Technical Skills
- Technical diploma in electrical engineering, electronics, or equivalent.
- Skills in residential and industrial electrical systems, reading electrical schematics, and diagnostic software.
- At least intermediate proficiency in English.
- Possession of PES/PAV/PEI (CEI 11-27) certification is a highly preferred qualification.
- Previous experience in the hospitality industry is a plus.
Soft Skills
- Precision and attention to safety.
- Good interpersonal skills and ability to collaborate with other hotel departments.
- Willingness to work shifts and cover weekends
Supervisory Experience: No supervisory experience.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ?The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
...
17/07/2026
Zeigen Sie diese Nachricht nicht mehr an