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Front Office Agent - HNH Hospitality  

Sede

Italia, Friuli Venezia Giulia, Gorizia

Settore:

Hospitality/Turismo/Viaggi

Ruolo:

Customer Service

Data ultimo aggiornamento: 25/06/2026

attività 

Descrizione annuncio

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Il Best Western Gorizia Palace, elegante hotel del gruppo HNH Hospitality situato a pochi passi dal centro storico di Gorizia, ricerca un* Front Office Agent disponibile a lavorare su turni anche notturni.





Di cosa ti occuperai:



  • Gestione delle richieste telefoniche 


  • Scarico prenotazioni e procedure di controllo sugli arrivi


  • Assistenza clienti per eventuali esigenze come cambio camera o altre necessità


  • Controllo e chiusura contabile giornaliera


  • Preparazione della reportistica per coordinare i reparti nell'accoglienza degli ospiti 


  • Monitoraggio della struttura




Gestirai il lavoro in linea con le procedure aziendali garantendo il rispetto dell'immagine della struttura in termini di efficienza e standard di qualità.





Requisiti richiesti:


Cerchiamo un profilo che abbia una buona conoscenza della lingua inglese e dell'uso del PC (per gestione delle prenotazioni, e-mail, ecc). Viene richiesta una buona presenza e predisposizione al contatto con il pubblico. E' preferibile aver maturato pregressa esperienza in ambito turistico.





Cosa offriamo & Benefits:





  • Contratto a tempo determinato a scopo stabilizzazione


  • RAL 22.000 - 25.000 categoria C del CCNL Industria Turistica AICA


  • Premio variabile legato all'eventuale raggiungimento degli obiettivi dell'hotel


  • Staff rate e family&friends per soggiornare nei nostri hotel a tariffe agevolate


  • Per il tuo compleanno: permesso di un giorno retribuito dall'azienda e una cena offerta in una delle nostre strutture a tua scelta


  • Maggiorazioni aggiuntive per le ore lavorate di sabato e domenica e indennità per le settimane lavorate su 6 giorni




La struttura non offre alloggio, pertanto si cercano persone domiciliate nelle zone limitrofe

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25/06/2026
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