We are looking for a highly motivated Junior Customer Order Administrator Specialist , to join our Material Service Delivery team.
The Customer Order Administrator is a pivotal role, responsible for managing the entire order portfolio, from initial entry to final shipment to the end customer. Furthermore, the Customer Order Administrator serves as the primary focal point between the customer and internal stakeholders for managing the spares and Repairs & Overhaul (R&O) portfolio.
Responsabilità
Key Responsibilities:
- Manage quotations (spares/repair) utilizing established management tools (SAP, E-Commerce, etc.).
- Process and monitor assigned customer orders , ensuring compliance with both internal and external priorities.
- Collaborate closely with internal departments and functions (e.g., Material Management, Warehouse, Quality) to ensure adherence to Lead Time and Turnaround Time (TAT) commitments.
- Ensure all commitments are met, implementing corrective actions when necessary.
- Manage the return process for unserviceable parts .
Profilo
Education
- University Degree in Supply Chain and Logistics , Management Engineering , or similar relevant fields.
Experience (Seniority)
- Junior: 1?3 years of working experience .
Language Skills
- Excellent knowledge of the English language (B2 level or equivalent) is mandatory.
IT Skills
- Proficiency in the Microsoft Office suite .
Behavioral Competencies
- Strong analytical and complex thinking skills.
- Decision-making ability.
- Change-oriented .
- Results-oriented and highly effective in execution.
- Customer-focused (internal/external).
- Strong collaboration and teamwork skills.
Other Requirements
- Availability for business travel when required.
WHAT WE OFFER
Engagement, recognition of skills, and a strong focus on people's well-being and safety are the cornerstones of our corporate culture.
Every day, we are committed to fostering an inclusive and stimulating work environment by actively promoting the principles of inclusion, equity, and diversity enhancement.
Our reference collective labor agreement is the National Collective Labor Agreement (CCNL) for the Private Metalworking Industry and Plant Installation Sector.
? Working arrangement: Hybrid
? Employment category: White-collar employee
? Contract type: Permanent contract
? 13th-month salary
? Performance bonus linked to business results
? Welfare vouchers worth €250 per year
? Ongoing training and professional development opportunities, including both technical and soft skills
? Well-being: We place the economic, physical, social, and psychological well-being of our people first, offering a variety of solutions tailored to their needs.
Total Base Pay Range: €32,731.92 ? €43,000
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L'offerta è rivolta a candidati di entrambi i sessi, nel rispetto del D.lgs. 198/2006 e della normativa vigente in materia di pari opportunità. L'azienda promuove un ambiente di lavoro inclusivo e garantisce pari opportunità a tutte le persone, indipendentemente da genere, età, origine, orientamento sessuale o disabilità.»
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