Resident Manager (all genders) - Milan - Tribera
Sede
Italia, Lombardia, Milan
Settore:
Hotel/Turismo
Ruolo:
Ristorazione/Hotellerie
Data ultimo aggiornamento: 06/03/2026 2026-06-06
attività
Descrizione annuncio
Tribera is a next-gen living platform built for Gen Z. With 20+ properties and over 11,000 beds across 8 countries, we're shaping a new way to live, study, and stay across Europe.
Born from the merger of BaseStack Living and Milestone, Tribera brings together student living, co-living, and short stays under one roof. Our spaces are design-led, community-first, and flexible by default, because real life isn't one-size-fits-all.
We're building places where people feel connected, inspired, and supported to live life their way. And we're growing fast, which means there's plenty of room to shape what comes next, together.
A new chapter begins ? welcome to Tribera!
Are you ready to lead a dynamic team in a fast-paced environment, where hospitality excellence, customer satisfaction, and operational efficiency are key? As the Resident Manager at Tribera Milan, you'll play a pivotal role in launching and managing our new Milan property, opening in Fall 2026. You'll be involved from the pre-opening phase through to full operational delivery, managing property operations, enhancing the resident experience, and driving business success at one of our premier locations.
What You'll Do:
- Customer Acquisition & Marketing: Collaborate with the Corporate Services team to implement local sales and marketing strategies, and identify local partners to strengthen the Tribera brand experience.
- Customer Care & Retention: Ensure high levels of customer satisfaction through community building, prompt response to resident inquiries and complaints, and maintaining a stable living environment.
- Facility Management: Work closely with external suppliers and the Corporate Services team to maintain the optimal condition of the property.
- Operational Reporting: Ensure timely and accurate financial and operational reporting, adhering to Tribera's business compliance guidelines.
- Quality & Safety: Implement quality management measures, including Standard Operating Procedures (SOPs), and ensure residents' safety through regular drills and access control.
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