activities
Job description
"LHH Recruitment Solutions è la società del Gruppo Adecco che offre servizi in ambito Head Hunting (specializzato nei segmenti Executive, Leaders ed Experts), Interim Management, HR Consulting e Managed Recruitment Experience (MRX). LHH Recuitment Solutions è parte integrante di LHH, il provider unico e globale di soluzioni end-to-end che accompagna aziende e persone nell'intero ciclo professionale?.
Per una prestigiosa realtà italiana operante nel settore dell'ospitalità di lusso, siamo alla ricerca di un/una Sales Manager da inserire presso gli uffici di Roma.
La figura selezionata riporterà direttamente al Director of Sales e contribuirà allo sviluppo delle strategie commerciali, supportando la crescita del business attraverso l'ottimizzazione dei canali di vendita, la gestione delle relazioni con partner strategici e il consolidamento della presenza del brand sui mercati nazionali e internazionali.
Responsabilità
- Supportare il Director of Sales nella definizione delle strategie tariffarie e distributive, in linea con gli obiettivi aziendali.
- Collaborare con i team Reservations e Revenue Management per massimizzare performance, fatturato e redditività.
- Gestire e sviluppare relazioni con partner commerciali, network di settore e interlocutori strategici.
- Partecipare a sales call, fiere internazionali, roadshow ed eventi di settore per promuovere il brand e sviluppare nuove opportunità di business.
- Analizzare i dati commerciali e monitorare i principali indicatori di performance a supporto delle decisioni strategiche.
- Favorire la condivisione delle informazioni tra le diverse funzioni aziendali, contribuendo all'efficienza dei processi interni.
- Coordinare le relazioni con consulenti e partner esterni coinvolti nelle attività commerciali.
- Contribuire alla creazione di un ambiente di lavoro collaborativo e orientato all'eccellenza, supportando lo sviluppo professionale del team Sales.
Profilo
Il/la candidato/a ideale ha maturato almeno cinque anni di esperienza in ruoli commerciali all'interno del settore dell'ospitalità di lusso e possiede una consolidata conoscenza delle dinamiche di vendita, distribuzione e revenue management.
Completano il profilo:
- Forte orientamento al risultato e spiccate capacità relazionali.
- Approccio analitico e capacità di interpretare dati e trend di mercato.
- Attitudine al problem solving e alla gestione di contesti dinamici e complessi.
- Ottima conoscenza della lingua italiana e inglese, sia scritta sia parlata.
- Padronanza degli strumenti di Business Intelligence e analisi delle performance commerciali.
Requisiti preferenziali
- Conoscenza di ulteriori lingue straniere, in particolare spagnolo e/o portoghese.
- Esperienza nella gestione di mercati internazionali.
- Utilizzo di sistemi gestionali alberghieri e CRM, con particolare riferimento a Opera Cloud (PMS) e Salesforce (CRM).
- Precedente esperienza in contesti luxury o ultra-luxury hospitality.
Inquadramento contrattuale:
Fascia di RAL: € 45.000-52.000
CCNL applicato: CCNL per i dipendenti delle Aziende del Turismo di Federalberghi Livello: Livello I (Settore Turismo)
Smart working (2 giorni a settimana) sino al 31/01/2027 salvo rinnovo degli accordi interni.
Assicurazione sanitaria integrativa;
Buoni pasto da 8€/giorno (solo per i giorni di presenza in sede).
#LI-FF2
«I candidati, nel rispetto del D.lgs. 198/2006, D.lgs. 215/2003 e D.lgs. 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679).
L'offerta è rivolta a candidati di entrambi i sessi, nel rispetto del D.lgs. 198/2006 e della normativa vigente in materia di pari opportunità. L'azienda promuove un ambiente di lavoro inclusivo e garantisce pari opportunità a tutte le persone, indipendentemente da genere, età, origine, orientamento sessuale o disabilità.»
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Event Sales Coordinator Temporary - Westin Excelsior Rome
Lazio, Rome - Hosco
POSITION SUMMARY
POSITION SUMMARY
Perform general office duties to support Event Sales (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, and verify information (e.g. leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards.. Perform other reasonable job duties as requested by Supervisors.
CRITICAL TASKS
Policies and Procedures
- Maintain confidentiality of proprietary materials and information.
- Protect the privacy and security of guests and coworkers.
- Follow company and department policies and procedures.
- Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
- Perform other reasonable job duties as requested by Supervisors.
Guest Relations
- Address guests' service needs in a professional, positive, and timely manner.
- Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
- Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust.
- Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
- Thank guests with genuine appreciation and provide a fond farewell.
- Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
Communication
- Speak to guests and co-workers using clear, appropriate and professional language.
- Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
- Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.
- Talk with and listen to other employees to effectively exchange information .
Working with Others
- Support all co-workers and treat them with dignity and respect.
- Develop and maintain positive and productive working relationships with other employees and departments.
- Partner with and assist others to promote an environment of teamwork and achieve common goals
Sales
- Process management from the group/event request receipt until the execution of the contract and receipt if initial deposit:
- Qualify RFPs
- Manage RFPs received via group enquiries websites such as Starcite, Cvent, HPN (and similar) and update these systems in a timely manner according to Company policy
- Control of availability of rooms and meetings spaces
- Bid proposal and reservation management, timely Clients follow up
- Effective Negotiation skill using sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott
- Site Inspections
- Contract preparation and execution
- Deposits schedule
Data Management
- Accurately insert all Groups/Events Opportunities in Opera S&C, and keep the business blocks/forecasts updated in real time
- Insert Minihotels for Definite Group and create applicable rate code and market codes
- Produce requested reports upon request
- Ensure Opera, One Source and Marsha systems are kept clean, balanced and efficient
Revenue Management
- According to Rev Mgr indications, ensure all Groups/Events Opportunities are analyzed through Marriott systems
- Set applicable rates to various RFP according to strategy received
- Promote Upselling in each occasion
- Support Active Sales team, Event Sales Team and Event Operations Team to reach common goals
RAL 25316.20
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.
...
17/06/2026
New!
Sales Manager - Luxury Hospitality
Lazio, Roma - LHH
"LHH Recruitment Solutions è la società del Gruppo Adecco che offre servizi in ambito Head Hunting (specializzato nei segmenti Executive, Leaders ed Experts), Interim Management, HR Consulting e Managed Recruitment Experience (MRX). LHH Recuitment Solutions è parte integrante di LHH, il provider unico e globale di soluzioni end-to-end che accompagna aziende e persone nell'intero ciclo professionale?.
Per importante realtà del settore hospitality di lusso, siamo alla ricerca di un/una Sales Manager con consolidata esperienza nello sviluppo commerciale e nella gestione di relazioni strategiche ad alto livello.
La figura contribuirà attivamente alla crescita del business attraverso attività di sviluppo clienti, negoziazione commerciale e collaborazione trasversale con i team interni, con l'obiettivo di massimizzare le performance e consolidare il posizionamento della struttura sul mercato.
Responsabilità
- Sviluppo di nuove opportunità commerciali e gestione del portafoglio clienti
- Creazione e consolidamento di relazioni con clienti corporate, agenzie e partner strategici
- Collaborazione con i dipartimenti Sales, Marketing e Booking per il raggiungimento degli obiettivi commerciali
- Gestione di trattative, attività contrattuali e site inspection
- Analisi del mercato e monitoraggio dei trend di settore
- Redazione di reportistica commerciale e aggiornamento CRM
Profilo
Verranno prese in considerazione figure in possesso dei seguenti requisiti:
- Esperienza pregressa in ruoli Sales, preferibilmente nel settore Luxury Hospitality
- Spiccate capacità relazionali, commerciali e negoziali
- Forte orientamento al risultato e approccio proattivo
- Ottima conoscenza della lingua inglese
#LI-FF2
«I candidati, nel rispetto del D.lgs. 198/2006, D.lgs. 215/2003 e D.lgs. 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679).
L'offerta è rivolta a candidati di entrambi i sessi, nel rispetto del D.lgs. 198/2006 e della normativa vigente in materia di pari opportunità. L'azienda promuove un ambiente di lavoro inclusivo e garantisce pari opportunità a tutte le persone, indipendentemente da genere, età, origine, orientamento sessuale o disabilità.»
...
17/06/2026
New!
Sales Manager M/F - Experimental Roma - Experimental
Lazio, Rome - Hosco
ABOUT US
Famous for introducing cocktail bar culture to Paris in 2007, Experimental redefined hospitality with innovative cocktail bars and boutique hotels across Europe and beyond.
Over the years, destinations have expanded from major European capitals such as Rome, Paris, and London to more seasonal locations like Comporta, Ibiza, or Menorca in the summer, and the ski resorts of Verbier and Val d'Isère in the winter.
The group also operates venues in Porto, Venice, New York, Biarritz, and the Cotswolds.
Each of our unique destinations blends design, creativity, and exceptional service, with exciting new openings on the horizon.
ABOUT EXPERIMENTAL ROMA
Opening in mid-2026 on Via Ludovisi, just off the legendary Via Veneto, Experimental Roma will be a vibrant and cinematic new destination from Experimental.
Housed in a former bank, the hotel has been transformed by interior designer Rodolphe Parente into a space that embodies the essence of la dolce vita : elegant, timeless, and irresistibly Italian.
The property will feature 82 rooms, a restaurant, a bar, and a spectacular rooftop with a suspended pool offering breathtaking views over the magnificent cityscape of Rome.
Join Experimental and be part of an opening where creativity, passion, and the joy of hospitality come together on the Roman scene.
ABOUT THE JOB
Permanent position starting mid-April 2026.
Reporting to the Sales Department and the General Manager, your main mission will be to lead the sales strategy for a new 4-star hotel by defining the objectives to be achieved, sales forecasts, budgets, and by participating in commercial negotiations. Your responsibilities will include:
1. Sales & Business Development
-
Develop and implement the hotel's commercial strategy in line with group objectives,
-
Actively drive revenue growth while ensuring the achievement and optimization of budgeted targets across all market segments,
-
Propose, implement and monitor a commercial action plan & ensure its execution,
-
Manage, develop and grow corporate accounts (local and international),
-
Identify and acquire new corporate accounts to increase revenue and market penetration,
-
Maintain & develop strong relationships with key clients, partners and agencies,
-
Negotiate and manage corporate contracts and preferential rates,
-
Represent the hotel on the local level at sales events, trade fairs and networking opportunities.
2. Revenue & Pricing Strategy
-
Actively participate in Yield and Revenue Meetings and support performance analysis,
-
Contribute to pricing strategies, demand management and inventory optimization,
-
Monitor booking pace, market trends and performance indicators,
-
Ensure rate parity and correct rate loading and data across all distribution channels to build an accurate database.
3. Distribution & Reservations Control
-
Monitor reservations performance (individual, corporate and group),
-
Control booking channels with a focus on increasing direct business,
-
Oversee the proper handling of corporate and group reservation requests including the quality of data,
-
Ensure compliance with internal procedures and commercial guidelines.
4. Reporting & Market Intelligence
-
Prepare regular commercial and performance reports for hotel management and group headquarters,
-
Conduct competitive analysis: benchmarking, market observations, competitor visits,
-
Analyze market positioning and propose strategic adjustments.
5. Team Management & Training
-
Manage the sales & reservations team
-
Train and support teams on commercial, sales and reservation processes,
-
Ensure proper understanding of procedures to continue improving
-
Work closely with Front Office, Reservations, Revenue Management and Marketing teams,
-
Provide operational support when required.
ABOUT YOU
You have a degree in Hospitality Management, Business, Sales, or an equivalent field.
You have a minimum of 4 years' experience in hotel sales, commercial, or revenue management roles.
You have strong knowledge of hotel distribution channels, corporate sales, and pricing strategies.
You have excellent negotiation and relationship-management skills.
You have strong analytical skills with the ability to produce clear and insightful reports.
You are proficient in PMS, CRS, Channel Manager, and revenue management tools.
Finally, you are fluent in English; French or additional languages are an advantage.
Experience Hospitality, the Experimental Way !
Throughout your journey with us, you'll be immersed in a stimulating and innovative environment.
You'll join a dynamic group and grow alongside a diverse team of passionate professionals and recognized experts.
Whether it's your first role or a new career opportunity, we take pride in recruiting, developing, and retaining the most motivated and talented individuals from all backgrounds and skill sets. Here's what we offer:
-
Training and career development opportunities.
-
Mobility possibilities across France, Italy, Switzerland, the US, the UK, the Balearic Islands, and more.
-
Attractive discounts across all our venues (cocktail bars, wine bars, and restaurants).
...
17/06/2026
New!
Marketing Coordinator Temporary - Westin Excelsior Rome
Lazio, Rome - Hosco
POSITION SUMMARY
At the Westin Excelsior Rome we are looking for a Marketing Coordinator.
Reporting to the DOSM, the Marketing coordinator contributes to the development and execution of marketing & communications strategies. The ideal candidate will have a comprehensive understanding of marketing functions, including communications, advertising, branding, digital, and social media.
Promote awareness of brand image internally and externally. Develop marketing materials and assemble information packages (e.g., brochures, promotional materials, maps) for promotional events, property tours, and conferences. Prepare or edit letters, invitations, monthly and quarterly press reports, and news releases, using word processing, spreadsheet, database, or presentation software. Make updates to property website. Respond to all daily general media inquiries or refer to an appropriate spokesperson. Monitor media coverage and other external factors to identify potential or actual problem areas and opportunities. Support media relations outreach efforts and other activities to bolster the property's reputation and image in the community. Coordinate on-property visits from media, including reservations, amenities, special requests, and dining. File and update press database, digital library, and press clippings.
Follow all company policies and procedures; ensure personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats. Perform other reasonable job duties as requested by Supervisors.
Critical Tasks
Marketing
- Promote awareness of brand image internally and externally.
- Develop marketing materials for promotional events, property tours, and conferences.
- Gather materials and assemble information packages (e.g., brochures, promotional materials, maps, price lists, or menus).
- Collaborate with Digital Field Marketing team to plan, execute, and monitor marketing campaigns across various channels, including digital, print, and social media.
- Coordinate the production of marketing materials, ensuring they are aligned with the brand guidelines and campaign objectives.
- Implements marketing and advertising campaigns by assembling and analyzing sales forecasts; preparing marketing and advertising strategies, plans, and objectives; planning and organizing promotional presentations; updating calendars.Keeps promotional materials ready by coordinating requirements according to Marriott Marketing guidelines and SOP's.
- Assist in the creation of marketing content, including copywriting, graphics, and multimedia elements.
- Collaborate with designers, writers, and other team members to develop compelling and engaging content.
- Assist in maintaining and updating the hotel website, ensuring content is current and aligned with marketing goals.
- Collaborate with web developers for site improvements and update
- Public Relations & Social Media
- Support the DOSM in the creation and implementation of social media post calendar and boosting post content online.
- Monitor and update social media accounts, ensuring a consistent brand voice and engaging content.
- Along with Digital Field Marketing monitor social media performance, analyze metrics, and provide insights for continuous improvement.
- Respond to all daily general media inquiries via email, phone, and/or written correspondence.
- Refer requests for information from the media to an appropriate spokesperson or information source.
- Prepare or edit letters, invitations, monthly and quarterly press reports, and news releases, using word processing, spreadsheet, database, or presentation software.
- Support activities and initiatives to bolster the property's reputation and image in the media and in the community.
- Make updates to property website by making changes directly to the website or by coordinating with appropriate others in order to make updates.
- Support media relations outreach efforts, including pitching ideas and events, interview facilitation, and media tours.
- Coordinate on-property visits from media, including reservations, amenities, special requests, and dining.
- File and update digital library and press clippings.
- Monitor media coverage and other external factors to identify potential or actual problem areas and opportunities.
- File information and update press database, including list of all media contacts and media distribution lists (e.g., contact information, magazine circulation and demographics).
- Assist with on-site media relations for local events, including, but not limited to, grand openings/anniversaries, marketing/promotional events, and other press functions.
Policies and Procedures
- Follow company and department policies and procedures.
- Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
- Protect the privacy and security of guests and coworkers.
- Maintain confidentiality of proprietary materials and information.
- Perform other reasonable job duties as requested by Supervisors.
Guest Relations
- Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
- Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
- Address guests' service needs in a professional, positive, and timely manner.
- Thank guests with genuine appreciation and provide a fond farewell.
- Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Communication
- Prepare and review written documents, including proofreading and editing written information to ensure accuracy and completeness.
- Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
- Speak to guests and co-workers using clear, appropriate and professional language.
- Talk with and listen to other employees to effectively exchange information.
- Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
Working with Others
- Develop and maintain positive and productive working relationships with other employees and departments.
- Support all co-workers and treat them with dignity and respect.
- Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
- Partner with and assist others to promote an environment of teamwork and achieve common goals.
SALARY RANGE 25.316 ? 28.000
ITICAL CMPETENCIES
Analytical Skills
- Computer Skills
- Learning
-
Interpersonal Skills
- Interpersonal Skills
- Diversity Relations
- Customer Service Orientation
- Team Work
Communications
- Communication
- Listening
- Writing
- Telephone Etiquette Skills
- English Language Proficiency
- Applied Reading
- Electronic Communication
Personal Attributes
- Dependability
- Initiative
- Stress Tolerance
- Adaptability/Flexibility
- Positive Demeanor
- Presentation
- Integrity
- Innovation
- Self Development
Organization
- Planning and Organizing
- Detail Orientation
- Multi-Tasking
- Time Management
Technical/Professional Skills
- Strong digital marketing skills
- Use of graphic programs (i.e. Photoshop, AdobeAcrobatPro, InDesign)
- MS Office
- Copywriting skills for press releases and promotional marketing pieces
-
PREFERRED QUALIFICATIONS Education: Bachelor's degree in Hospitality Marketing or related field area from accredited university or college. Supervisory Experience: No supervisory experience is required License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.
...
17/06/2026
New!
Reservation Agent categoria protetta (L.68/99) - HNH Hospitality
Lazio, Rome - Hosco
L'hotel DoubleTree by Hilton Rome Monti, importante struttura facente parte del gruppo HNH Hospitality, ricerca un* Reservation Agent appartenente alle categorie protette (L.68/99)
Di cosa ti occuperai:
- Gestione delle richieste di prenotazione (telefoniche, via email e tramite i portali online)
- Assistenza personalizzata agli ospiti, rispetto le loro prenotazioni, per garantire un'esperienza eccellente
- Collaborazione con gli altri reparti per ottimizzare la disponibilità e soddisfare le richieste dei clienti
- Supporto nella pianificazione del soggiorno degli ospiti Chi stiamo cercando:
Un profilo con esperienza pregressa in ambito alberghiero o customer service, che abbia familiarità con sistemi di prenotazione e gestione alberghiera. Fondamentale un'ottima conoscenza della lingua inglese e preferibilmente di una seconda lingua. Sono importanti buone doti comunicative e relazionali.
Cosa offriamo:
- Contratto a tempo determinato iniziale a scopo stabilizzazione
- Premio variabile legato all'eventuale raggiungimento degli obiettivi dell'hotel
- Staff rate e family&friends per soggiornare nei nostri hotel a tariffe agevolate
- Per il tuo compleanno: permesso di un giorno retribuito dall'azienda e una cena offerta in una delle nostre strutture a tua scelta
- Maggiorazioni aggiuntive per le ore lavorate di sabato e domenica e indennità per le settimane lavorate su 6 giorni
- Mensa aziendale
...
17/06/2026
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