attività
Descrizione annuncio
"LHH Recruitment Solutions è la società del Gruppo Adecco che offre servizi in ambito Head Hunting (specializzato nei segmenti Executive, Leaders ed Experts), Interim Management, HR Consulting e Managed Recruitment Experience (MRX). LHH Recuitment Solutions è parte integrante di LHH, il provider unico e globale di soluzioni end-to-end che accompagna aziende e persone nell'intero ciclo professionale?.
About
the Club
Located in the
heart of Rome, the upcoming 5-star private members club aims to redefine the
meaning of luxury and exclusivity. Designed for a sophisticated and discerning
clientele, the club will offer exceptional experiences, personalized services,
and a refined setting for cultural enrichment and social engagement.
Position
Overview
We are seeking an experienced and visionary Director of Membership to
lead the development and management of our exclusive membership program. This
strategic role will shape the club's member community, drive acquisition and
retention, and ensure an exceptional experience that reflects our commitment to
excellence.
Responsabilità
- Strategic Development
- Create and execute membership strategies to attract and retain high-net-worth individuals
- Design membership tiers and benefit structures aligned with the club's luxury positioning
- Acquisition & Retention
- Lead initiatives to grow the membership base while preserving exclusivity
- Build long-term relationships with members to foster loyalty and engagement
- Team Leadership
- Recruit, develop, and manage a high-performing membership team
- Provide training to ensure consistent delivery of superior service
- Member Experience
- Oversee the onboarding process to ensure seamless integration of new members
- Collaborate across departments to curate bespoke events and experiences
- Marketing & Communications
- Partner with the marketing team to promote membership offerings through strategic campaigns
- Represent the club at high-profile events and networking opportunities
- Data & Analytics
- Utilize CRM systems to analyze member behavior and track engagement metrics
- Generate reports and insights to inform continuous improvement
Profilo
- Bachelor's degree in Business, Marketing, Hospitality Management, or related field (Master's preferred)
- 7?10 years' experience in membership management, ideally in luxury hospitality or private clubs; experience in senior communications roles within the fashion industry is also highly valued
- Proven ability to develop and implement successful membership programs
- Strong leadership, interpersonal, and communication skills, with a focus on high-touch relationship management
- Proficiency in CRM systems and data analysis tools
- Deep understanding of the luxury market and the expectations of elite clientele
- Fluent in English and Italian; additional languages are a plus
- Gross Annual Salary (RAL): €80,000?€100,000
- Variable Bonus: 20% of the gross annual salary
- Executive or Senior Management level under the Italian Tourism Industry Collective Agreement (CCNL Turismo)
- Remote working is not available for this position.
- Supplementary private health insurance, according to the assigned employment level.
«I candidati, nel rispetto del D.lgs. 198/2006, D.lgs. 215/2003 e D.lgs. 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679).
L'offerta è rivolta a candidati di entrambi i sessi, nel rispetto del D.lgs. 198/2006 e della normativa vigente in materia di pari opportunità. L'azienda promuove un ambiente di lavoro inclusivo e garantisce pari opportunità a tutte le persone, indipendentemente da genere, età, origine, orientamento sessuale o disabilità.»
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